We'd love to chat with you about a career with Ann Taylor!

We are a passionate team of stylists, and we take pride in the confidence and inspiration we bring to women every day. We're are excited to tell you about our team and how we create memorable experiences for our clients. Let's stay in touch.

By joining ANN TAYLOR, you will be contributing to our mission of creating a modern, chic, sophisticated, and highly relevant brand.

A stylist at Ann Taylor  will drive revenue and provide an exceptional client experience through relationship building, product knowledge sharing, and presenting a clean, safe, well-maintained store environment. Consistently achieve individual goals that support store goals.

Requirements:

  • 2 years of retail experience 
  • Flexible availability 
  • Ability to work day and night shifts in weekdays and weekends 

Come in person and drop your resume at our store and let us have a chat, or send us your resume. 

Closing date: April 1, 2018
Job type: Part time
Contact name: Sana Al-Jubury
Contact email: sal-ju0@scs.anntaylor.com
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GoodLife Fitness is 100% Canadian and one of Canada's Best Managed Companies!

ASSISTANT GENERAL MANAGER

At GoodLife Fitness, we’re known for being an industry leader in fitness across Canada. Since opening our doors in 1979, our Associates have shown dedication and passion for fitness and for their communities which keeps us growing year after year. With motivating people surrounding you every day and encouraging you to live a healthy and active lifestyle, isn’t it time you started living the good life too?

What is an Assistant General Manager?

The Assistant General Manager is responsible for supporting the General Manager in maintaining a clean, friendly, safe, professional, and profitable facility. Specifically the Assistant General Manager will prioritize members, and our front line associates, as well as profit.

Opportunity:

  • Ongoing training and development to ensure a long and successful career path
  • Opportunities for advancement include: General Manager and Divisional Manager
  • Competitive base pay and excellent commission based income
  • FREE Fitness membership and discounted membership for friends and family
  • Group health care plans
  • Fun and energetic atmosphere to come to every day!

Job Summary:

  • Enforce best practices to ensure that our members are happy and thrilled with our services
  • Develop, train, and coach Motivators and Child Minding (JUMP!) associates
  • Lead teams of highly motivated staff
  • Drive revenue and sales at the club

Our Ideal Candidate:

  • Passion for Fitness
  • Proven success in leading, training and motivating teams
  • Strong sales and customer service background
  • Success in exceeding individual and team sales goals
  • Previous management experience in the fitness industry a strong asset
  • A post secondary degree is recommended but a drive to succeed is essential
  • CPR certification required within 3 months of employment

As Canada’s largest fitness company, GoodLife currently employs over 13,000 people supporting our purpose to give every Canadian the opportunity to live a fit and healthy good life. As one of Canada's 10 Most Admired Corporate Cultures, we look for positive, outgoing, energetic team members to make our environment fun and fulfilling each and every day.

The good life is within your reach. Apply to GoodLife Fitness today.

Closing date: February 28, 2018
Job type: Full time
Contact name: Kate Wigle
Contact email: kwigle@goodlifefitness.com
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What is a Fitness Advisor?

This position will give you the creativity to introduce new members into Canada’s #1 Fitness club while ensuring you achieve an active lifestyle too.

Fitness Advisors help prospective members get started on their fitness goals by selling memberships and explaining the tools available for their success. Our Fitness Advisors will be given the support needed through GoodLife’s own training team to be successful in this role.

Qualifications:

  • Completion of post-secondary education or 1-3 years relevant/ equivalent work experience
  • Live our core values: caring, happiness, integrity, peak attitude, passion, personal fitness, and trust.
  • Demonstrate a passion for fitness
  • Ability to work full time with scheduling required for evening and weekend work
  • High degree of self motivation within a quota-driven sales environment
  • Experience with commission sales an asset
  • Ability to think creatively and develop effective strategies for generating new business
  • Ability to customize solutions and make recommendations
  • Effective organizational and time management skills
  • CPR certification required within 3 months of employment

Daily Tasks:

  • Identify new and creative tactics to introduce community members into our locations
  • Use these tactics to generate leads on a daily basis to create your clientele and build an ongoing relationship with all potential leads
  • Schedule appointments and present fitness plan options with prospective member
  • Establish relationships with local businesses in the community to promote health and fitness to their employees
  • Manage and provide continued service to your potential members
  • Build relationships, determine client goals and provide successful solutions
  • Show ambition to continue professional development in the sales and fitness industry
  • Identify skills that need improvement and work with your manager for development in those areas

Benefits:

  • Ongoing training and development to ensure a long and successful career path
  • Career advancement into management within 1-2 years
  • Competitive base pay and excellent commission based income
  • FREE Fitness membership and discounted membership for friends and family
  • Group health care plans
  • Fun and energetic atmosphere to come to every day!
Closing date: February 28, 2018
Job type: Full time
Contact name: Kate Wigle
Contact email: kwigle@goodlifefitness.com
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M is hiring!

  • Do you have a passion for retail management?
  • Are you looking to join a company with growth and opportunities?
  • Do you live and breathe fashion?

Then what are you waiting for?!?!

Email your resume to the email address below or drop it off in store! Please specify your desired location in the subject line.

Two years relevant experience for all management positions. Thank you for your interest, only candidates selected for an interview will be contacted.

Please note: M will make reasonable accommodations available for applicants with disabilities if required.  Please let us know if an accommodation is required.

 

Closing date: March 1, 2018
Job type: Full time, Part time
Contact name: HR Department
Contact email: hrdepart@shopmboutique.ca

Mendocino is hiring!

  • Do you have a passion for retail management?
  • Are you looking to join a company with growth and opportunities?
  • Do you live and breathe fashion?

Then what are you waiting for?!?!

Email your resume to the email address below or drop it off in store! Please specify your desired location in the subject line.

Two years relevant experience for all management positions. Thank you for your interest, only candidates selected for an interview will be contacted.

Please note: Mendocino will make reasonable accommodations available for applicants with disabilities if required.  Please let us know if an accommodation is required.

 

 

Closing date: March 1, 2018
Job type: Full time, Part time
Contact name: HR Department
Contact email: hrdept@mendocino.ca

We are currently looking for a Team Leader ( entry level of Management); who has less than 1 year of experience in a flag ship store, to join our growing team.

REQUIREMENTS:

  • Able to work independently and be a  team player, organized, coach and train staff, very bubbly/ out-going personality towards customers and staff
  • Available to work weekends and weekdays (+ holidays) as required in retail business
  • Willingness to learn and adapt to new environment, strong interpersonal, attention to detail, active listening skills
  • Able to be mobile in GTA once ready to move on to the next level of management
  • Being able work within a fast paced environment, able to multi- task quick and efficiently
  • Available to work 40 hours per week
  • Understand LP, POS, company's objective

No phone calls please.

Closing date: March 18, 2018
Job type: Full time
Contact name: Sharon Dhaliwal
Contact email: sdhaliwal7184@gmail.com

Role Mandate: The Sales Advisor is responsible for ensuring our customers’ needs are met through excellent customer service and by maintaining an enjoyable shopping environment.

Responsibilities:

  • Engage and interact with customers in accordance with TOPSHOP/TOPMAN Standard Sales Associate Competencies
  • Greet, assist and engage customers while working on the shop floor, fitting room, and till point
  • Maintain cleanliness and organization in assigned areas (may include light dusting, cleaning and sweeping)
  • Attend and support all store meetings
  • Maintain a professional and productive work environment 

Qualifications:

  • Ability to translate behaviours into optimal selling experience and achievement of results
  • Demonstrated customer focus
  • Demonstrated strong communication skills
  • Detail and results-oriented
  • Full flexibility with schedule (including evenings and weekends)

Note: Only applications submitted online will be accepted. Please send resume to contact below. HBC welcomes all applicants for this position; however only those selected for an interview will be contacted.

Closing date: March 1, 2018
Job type: Part time
Contact name: Noell Tran
Contact email: Noell.Tran@hbc.com

YOU will be responsible for:

  • Ensuring you provide an atmosphere to give the customer a memorable “Swarovski Experience”
  • Processing efficient customer transactions (sales, refunds, credits, etc) following Retail Policies & Procedures
  • Answering and directing incoming phone call
  • Assisting in verifying and receiving all inbound inventory, including unpacking, stocking and tracking inventory
  • Assisting in set up and operation of special events to promote Swarovski products

YOU possess:

  • A passion for selling beautiful quality products, while creating a memorable shopping experience
  • Strive to deliver service excellence with a customer-focused approach
  • The ability to quickly acquire knowledge of products and company operations
  • Strong verbal and written communication skills
  • Strong teamwork skills

At Swarovski our people are essential for the success of our Company. We are a high performance team of RESPONSIBLE, IMAGINATIVE, VIGOROUS and PASSIONATE individuals.  Come and dazzle us with your fantastic people skills and flair for selling. 

Some people shine, other people Sparkle! We add sparkle to people`s everyday lives! Join our team! We invite you to visit our Retail Career Center at the link below to apply for this opportunity.

Swarovski Canada Limited supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Disability related accommodations is available on request. Please advise us at nabila.mughal@swarovski.com if you have any questions or should you require any of our materials in the alternative format.

Closing date: February 28, 2018
Job type: Part time, Seasonal
Contact name: Majida Wakim
Contact email: majida.wakim@swarovski.com
Apply for this job

At LensCrafters, we love eyes and we care about the people behind them.

LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years.

With a career at LensCrafters, you’ll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you’ll be helping people look and see their best.

GENERAL FUNCTION

  • The EyeWear Consultant creates exceptional value in the lives of our customers by delivering The LensCrafters Experience through the LensCrafters Advantages. Ensures customers are always delighted by performing the key steps of our service and selling model.

MAJOR DUTIES AND RESPONSIBILITIES

  • Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Associate Guidelines:
  • Greeting the Customer and establishing a strong emotional connection, Build lasting parternships
  • Explaining the Process in a transparent way
  • Merchandise Selection
  • Utilize services and tools - Ie: TAB (when applicable), Insurance application, Find Your Look, My Look, Lens Simulator, Lens Pricing App, Accufit, Shopping Tray
  • Learn Product Knowledge
  • Remain current with evolving technology, processes and product knowledge
  • Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs. Suggests improvements and recommends solutions to problems. Assists other retail associates with difficult and complex areas of customer product needs and prescriptions
  • Shows patience and courtesy with indecisive or hard-to-please customers; tracks down answers to unfamiliar questions or products.
  • Anticipates problems before they occur; explores underlying reasons for customer problems; goes beyond symptoms to get at root causes; strives to develop long-term solutions to problems and ensure customers are satisfied and expectations are exceeded.
  • At the discretion of floor leadership, duties may also include: Collecting Measurements, Performing Adjustments, Utilizing Accufit, and Dispensing Eyewear.
  • Strives to achieve "Exceptional Results” on LensCrafters’ annual CEI/Functional Skills that align with brand priorities.
  • Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail.
  • Accurately operates the Point of Sale cashier terminal, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, discounts, insurance and coupons.
  • Explains to customers “One Hour” processing and expected delivery times.
  • Shows customers where to pick-up their glasses upon return to the store.
  • Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms.
  • Maintains safe working environment for all associates/customers. Inform management of any potential safety opportunities (broken tiles, furniture, etc.)
  • Demonstrates safe work practices including the wearing of personal protection equipment in the lab.

BASIC QUALIFICATIONS

  • High School graduate or equivalent
  • Strong customer service skills: communicator, listener and team builder
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Sales skills
  • Familiarity with cash register, computers and calculators
  • Embrace new technology and change

PREFERRED QUALIFICATIONS

  • Previous customer service and retail experience. Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact the Luxottica HR Solutions Group at 1-866-431-8484. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

To apply, visit the link below.

Closing date: March 4, 2018
Job type: Part time
Contact name: Ashley
Apply for this job

At LensCrafters, we love eyes and we care about the people behind them.

LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years.

With a career at LensCrafters, you’ll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you’ll be helping people look and see their best.

GENERAL FUNCTION

  • The Student Optician creates exceptional value in the lives of customers by delivering Signature Customer Experiences. Ensures customers are always delighted by performing the key steps of our selling model. Develops the optical skills of others and creates an effective learning environment.

MAJOR DUTIES AND RESPONSIBILITIES

  • Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps:
  • Execute our CEE Service Model through Connect, Explore and Exceed
  • Ability to support problem solving and troubleshooting
  • Will engage patients, customers and fellow associates with use of our technology to support experiences.
  • Delivers the Diamond Service Principals and Service Vision
  • Celebrates the LC Advantages and is a leader in the location that sets the tone for customer service
  • Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems.
  • Assists the customer in selecting frames and lenses that are best suited for their lifestyle, Rx, and price needs. Suggests improvements and recommends solutions to problems. Assist other retail associates with difficult and complex areas of customer product needs and prescriptions.
  • Shows patience and courtesy with indecisive or hard-to-please customers; tracks down answers to unfamiliar questions or products.
  • Assists co-workers who have questions or problems; cooperates readily in group efforts.
  • Is a leader in optical acumen that provides a voice for associates due to their expertise.
  • Under the Supervision of a Licensed Optician
  • Educates the customer on LensCrafters' guarantees and services including: eyewear care tips, complimentary adjustments, follow-up services, protection plans and warranties.
  • Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details.
  • Ensures finished eyewear meets LensCrafters' optical standards and customer requirements/requests.
  • Celebrates the LC Advantages at dispense.
  • Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail.
  • Accurately operates the Point of Sale cashier terminal, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, discounts, insurance and coupons.
  • Proficient in Order tracker to support customers getting orders RWP. (ready when promised).
  • Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms.

BASIC QUALIFICATIONS

  • Currently enrolled in Opticianry program
  • Optical dispensing experience
  • Knowledge of current optical theory and merchandise
  • Knowledge of current store merchandise assortment and use of Inventory management systems.
  • Strong communicator and listener
  • Sales skills – ability to use and carry a IPAD / tablet
  • Comfortable with use of technology to engage patients, customers and associates.

PREFERRED QUALIFICATIONS

  • Actively studying LensCrafters Final Inspector Certification
  • Actively studying LensCrafters Quality, Fitting and Adjusting Program
  • Previous experience in customer service and retail Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact the Luxottica HR Solutions Group at 1-866-431-8484. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

To apply for this position, please visit the link below.

Closing date: March 4, 2018
Job type: Part time
Contact name: Ashley
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Areas of Focus:

  • Customer Experience & Engagement
  • Staff Leadership
  • Sales Goals

Objective: Lead our retail floor and maintain an exceptional in-store guest experience

Key Responsibilities:

  • Customer Experience & Engagement:
  • Ensure the highest level of customer service is presented at all times
  • Be a Peace Collective history and product expert and share that knowledge with customers and peace ambassadors
  • Ensure your team is utilizing PEACE to build rapport and develop a relationship between customers and Peace Collective

Sales & Goal Setting:

  • Motivate team to reach and exceed goals set out on a daily, weekly and monthly basis

Visual Merchandising:

  • Ensure that products and collections are displayed and merchandised effectively to generate and maximize sales as set out by the visual merchandising manager
  • Ensure store is visually beautiful and clean

Floor Management:

  • Ensure all staff are being zoned effectively during operation hours
  • Hold the aesthetic and cleanliness of the store to the highest standards by continuously updating and enforcing daily checklist duties
  • Ensure garment display checks are performed regularly
  • Update the opening and closing checklists to ensure housekeeping is done on a regular basis
  • Communicate feedback and concerns to upper management for process and quality improvement
  • Completing daily tasks as delegated by manager
  • Represent and help implement training at store for all required meetings and events under the direction of the Store Manager and Assistant Store Manager

Sales Management:

  • Utilizing management/customer service skills to maximize sales on the floor
  • Provide quality coaching and feedback to team to elevate sales on an hourly/daily basis
  • Maintain highly motivated team to reach their sales requirements

Staff Training & Development:

  • Lead, coach, and empower your team
  • Provide your team with the support needed in order to carry out daily tasks and achieve sales goals

Requirements

  • 3-4 years retail management experience
  • Strong communication skills
  • Punctual
  • Sales and Floor Management Experience
  • Accountable
  • Maintains a Positive Attitude
  • Strong leadership skills
  • Work Hours: 35+ hours

Think you're the right fit? Send your resume over to the email below.

Closing date: February 28, 2018
Job type: Full time
Contact name: Michelle Coutinho
Contact email: careers@peace-collective.com

Lucky Brand is a premium DENIM LIFESTYLE BRAND that infuses California heritage with innovative design. Lucky Brand is an ICON OF INDIVIDUALITY in the retail space. An ECLECTIC offering, BOUTIQUE experience and BOHEMIAN sensibility encourage consumers to explore, express and EVOLVE through PERSONAL STYLE.

POSITION SUMMARY: 

The Store Manager is responsible for overseeing the operational execution of the store; ensures positive customer experiences; demonstrates ability to meet individual sales and metric goals; drives profitable top-line sales growth and coaches store associates to consistently provide customers with an exceptional shopping experience. 

REQUIRED SKILLS/EXPERIENCE:

  • Minimum of (3) three years of specialty, luxury goods or a comparable retail environment. 
  • Prior sales management experience.
  • Demonstrated ability to achieve individual selling goals and metrics
  • Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
  • Comfort in making decisions and mediating conflict within a team-environment
  • Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
  • Exceptional interpersonal, communication and customer service skills
  • Ability to identify top talent and train/develop/retain great people.
  • Proficient in windows-based software such as Excel, Word and Outlook 

Lucky Brand is an equal opportunity employer and will make selection decisions without regard to race, color, gender, sexual orientation, religion, national origin, age, disability, or veteran status.

To apply, please email resume to contact below.

Closing date: February 28, 2018
Job type: Full time
Contact name: Daniela
Contact email: dpantalone@luckybrand.com

Become a watch specialist today! 

If you are looking for a new and exciting opportunity in a fast paced and growing environment, we welcome you to apply to join the dynamic team of WATCH IT! If you take a genuine interest in knowing who our customers really are, what they do, and the milestones in life that they will measure with our products then this is the right opportunity for you. 

We deliver service at every touch point.  Every interaction with our clientele is an opportunity to learn and discover.  From product knowledge to personal style, you bring a positive, professional attitude and ability to work within a team environment.  You are creative and no matter the challenges that our customers face, we strive to provide the best solutions possible. 

In addition to your ongoing communication with our clients, below are some of the daily things that you do to make the most of your time at WATCH IT! and help ensure our customers receive positive and memorable experiences. 

  • Learning all about the products we search the world to find
  • Daily store maintenance
  • Polishing, setting and merchandising our products
  • Receiving stock and visually merchandising to the highest standard
  • Performing repairs including replacing watch batteries and straps
  • Sizing watches and doing minor repairs on sunglasses
  • Receiving and maintaining regular communication via your own personal @watchit.ca email address
  • Being an active member in the WATCH IT! culture!

Prior retail sales experience is an asset, but not required. Dress to impress while wearing a watch that tells more than just the time, but also helps let the world know who you are. Must be available evenings and weekends.

To apply, visit link below.

Closing date: March 10, 2018
Job type: Part time
Contact name: Ana
Contact email: squareone@watchit.ca
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Pandora is a luxury brand of fashion jewelry providing lasting memories and symbolizing the unforgettable moments in your life. The company is currently seeking motivated, outgoing individuals who are interested in joining our creative and dynamic team. We are looking for those who are willing to express their creativity while offering the client a unique and memorable shopping experience.

Skills Required:

  • Strong work ethic
  • Sales driven and goal oriented
  • Outgoing personality
  • Team player
  • Positive energy and attitude
  • Desire to provide excellent and professional customer service
  • Excellent communication and problem solving skills
  • Energetic and willingness to maintain a clean environment
  • Strong leadership and organizational skills with the ability to multi-task while being attentive to the needs of the customers and the store
  • Flexibility with scheduling allowing for open availability to work days, evenings, weekends, holidays and special events as required
  • Computer literacy and basic knowledge of POS systems
  • Retail experience preferred

Excellent training program provided with online and in-store training supported.  Candidates must be willing to learn and maintain their product knowledge as the product line is rapidly growing and changing.

Please email us your resumes to the contact below.

Closing date: April 1, 2018
Job type: Full time, Part time
Contact name: Jayson Cole
Contact email: JCole@depinagroup.com

THOMAS SABO is an innovative, international lifestyle company, which manufactures jewellery, watches and beauty products for fashion-aware women and men. Our driving forces are a love of fashion and a fascination for creating innovative, highly-expressive accessories.

Iconic designs from the ladies' and men's collections, such as love knots, leather bracelets, the feminine rings and the wheel of Karma, have acquired cult status in the THOMAS SABO world.

As our Sales Associate, you will be selling our stunning jewellery through offering a premium level of customer service and employing exceptional sales skills.

You will act as an ambassador of our brand, inspiring customers with our products and the stories behind them, providing the ultimate Thomas Sabo shopper’s  experience so that will see them return time after time.

You will be focused on achieving your personal as well as Store KPIs and targets/objectives.

We are looking for an individual who:

  • Has min. 1 year experience in the jewelry field is an asset, but not essential
  • Has a proven track record of selling luxury goods
  • Has exceptional sales and negotiation skills
  • Is customer service driven
  • Is able to build and establish long term customer relationships
  • Has very good analytical skills and is extremely confident when working with numbers and reports
  • Has an understanding of luxury, design and premium lifestyle

If you are interested, please forward your cv to the contact below. Please note that due to the high volume of applications we receive we’re only able to contact those candidates with whom we would like an interview. 

Closing date: March 4, 2018
Job type: Full time, Part time
Contact name: Linda Luong
Contact email: l.luong@thomassabo.com

As a Tory Burch Full Time Sales Key-holder you are responsible for delivering a transformational customer experiences, building our brand one customer at a time and ultimately driving our business through sales. You should demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills that sets the pace for a sales leader. The ideal candidate also understands how to be a team player, is savvy about the visual and operational aspects of the role, and is committed to loss prevention.

Drive the Business & Deliver Results

  • Achievement of personal sales and metric goals.
  • Build and maintain new and existing customer relationships.
  • Maintain a solid, organized client book which furthers your customer relationships and generates consistent, proactive sales volume, following the standards of our clienteling philosophy.
  • Be aware of and react to the rhythm of your business, not just relying on walk-in traffic but through clienteling, outreach and event opportunities.

Be a Buddy/Team Player

  • Lead by example and model behavior that reflects the company’s core values.
  • Appropriately manage conflict and take ownership for your part in the team dynamic.
  • Demonstrate a high degree of maturity and integrity.
  • Contribute to a positive atmosphere that is fun, professional, productive and team oriented.

Create the Customer Experience

  • Contribute to an environment that consistently delivers on the five stages of the transformational customer experience.
  • Demonstrate strong use of selling skills.
  • Ensure a high level of customer service through extensive product knowledge and product ownership.
  • Take ownership for the transformational experience in your boutique – customize it for your customer demographic and develop & maintain productive customer relationships.
  • Maintain a “One Company” perspective on charge sends, returns, and other such transactions that are critical to a positive customer experience.
  • Have a thorough understanding and use of the technology tools that support the customer experience

Represent the Brand

  • Understand and communicate the Tory Burch brand philosophy and lifestyle with each other and the customer.
  • Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic attitude.
  • Contribute to maintaining all brand and operating standards to support brand consistency.
  • Assist in maintaining store presentation standards.
  • Leverage in-store technology to ensure every customer’s experience is transformational.

Operational Excellence

  • Ensure all sales and operational policies and procedures are followed and maintained.
  • Accurately process all POS transactions and capture of customer information and assist when necessary with operational and back of house activities.
  • Adhere to all policies and procedures with a focus on loss prevention and operational excellence.
  • Have a proper understanding of the radio communication and all technology tools used in-store, using proper etiquette.
  • Detailed oriented with ability to multi-task and prioritize work to prioritize work to produce desired outcomes.

 

QUALIFICATIONS

  • 1-3 yrs. experience in a high volume, customer-driven retail environment
  • Strong personal selling and customer relations experience
  • Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend
  • Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business
  • Multilingual skills a plus

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. 

To apply, send resume to the email below.

Closing date: February 28, 2018
Job type: Full time
Contact email: lashman@toryburch.com

As a Sales Associate at Tory Burch you are responsible for delivering a transformational customer experience, building our brand one customer at a time and ultimately driving our business through sales. You should demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. The ideal candidate also understands how to be a team player, is savvy about the visual and operational aspects of the role, and is committed to loss prevention.

Requirements:

  • Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business.
  • 1-3 yrs. experience in a high volume, customer-driven retail environment
  • Strong personal selling and customer relations experience
  • Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. 

Please apply to be considered.  We will evaluate applications and consider each candidate for the role best suited to their experience and our business needs. Kindly email your resume and cover letter to the contact below. 

Closing date: February 28, 2018
Job type: Part time
Contact name: Lisa Ashman, General Manager
Contact email: lashman@toryburch.com

Founded in Montréal in 2014, SQUISH is an artisanal candy company with multiple retails locations in Canada. We seek out the highest quality ingredients, the most innovative candy makers and the most exciting flavours on the planet. With over 100 flavours of gummies we are committed to being the ultimate gummy company.

SQUISH fosters an environment of creativity, continuous learning, excellence and diversity. We are a group of dedicated professionals with a strong desire to succeed as a team and a commitment to promote from within.

We are looking for a vibrant and professional individual to join the SQUISH team! Are you someone who can inspire others and who consistently leads by example? Do you have a proven track record of building and developing top performing sales teams?

The key objective for this position is to grow the business, develop leaders within your team and assist the Store Manager with the development and maintenance of a successful store environment. Our ideal candidate is someone who is extremely organized, proactive, exhibits a business mindset and is passionate about being our next Store Manager. Strong customer service skills and a passion for gourmet confectionary are a must..

  • Minimum 2-3 years experience in a similar position
  • Impeccable communication skills in English
  • Key focus is to support the Store Manager
  • Assists in overseeing operations by initiating, coordinating, and enforcing program; operational and personnel policies and procedures

So if you’re into working on a fun, dynamic and professional team who shares a love of candy… what are you waiting for?

Please email us a copy of your cover letter and resume.

Closing date: February 28, 2018
Job type: Full time
Contact name: Brittany
Contact email: managersquareone@gmail.com

At Fossil, we dare to dream, disrupt, and deliver in a better way. Our goal is simple - bring innovation, style, and connectivity to an industry ripe for change. Fossil is on a mission to revamp the way fashion accessories are done. We are committed to creating great watches, jewelry, handbags, small leather goods, and wearables by investing in technology and long-term value creation. With our diverse portfolio of proprietary and licensed brands, along with department stores, specialty stores, eCommerce websites, and company-owned and operated retail stores, we are building a leading fashion- and tech-forward accessories company. Are you in?

Our ideal candidate will have a big picture and balanced leadership approach. You will drive the business while developing your people and focusing on the customer. A passion for the brand is a must as you build brand loyalty and exceed our measurable expectations.

Required Skills and Experience

• 1-2 years retail experience, preferably within the fashion retail industry • Passion for upholding an exceptional internal and external customer experience • Brings professionalism and a level of sophistication to the role • Team centric leadership approach that motivates and inspires your talent • Ability to build brand loyalty • Genuinely cares to help people succeed • Outstanding written, verbal, and presentation skills • Collaborative with others, yet able to self-motivate and direct • Committed to continuous learning with ability to adapt and flex • Able to adjust and customize according to the needs of the business • Bachelor’s degree preferred

To apply, send resume to the contact below.

Closing date: May 31, 2018
Job type: Full time
Contact name: Cass Fernandes
Contact email: cfernandes@fossil.com

DIESEL is not just about a pair of jeans. It’s a statement on individuality and self-expression, a battle cry for innovation, artistry, and technical expertise, driven by the belief that passion is the greatest muse. Renzo Rosso founded Diesel in 1978, creating a lifestyle brand rooted in denim but forged with an unwavering vision for the future.

JOB DESCRIPTION

DIESEL is currently looking for sales associates to join our team. Your primary responsibilities are to drive sales through building and maintaining relationships with our clients, as well as introducing new customers to the DIESEL Planet. As an ambassador of the brand, you will provide an excellent in store experience and outstanding client services. You will become a part of a dynamic team that strives to grow and develop the brand with enthusiasm, dedication, creativity, and style.

Your responsibilities will include but are not limited to:

SALES

  • Welcome and assist all clients while demonstrating exceptional customer service
  • Generate sales by giving personalized and appropriate sales advice
  • Effectively communicate product features and benefits during the selling process, highlighting the innovation, artistry, and technical expertise of the DIESEL brand
  • Work as part of a team to meet brand and store objectives

CUSTOMER RELATIONSHIPS

  • Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service
  • Effectively capture and record client contact information in both personal client book and brand database
  • Personally communicate to clients for special store activity: new product arrivals, in-store events, and seasonal promotions

MERCHANDISING

  • Assist in visual merchandising for the store by organizing and arranging products based on global visual direction
  • Implement visual merchandising directives given by the head office, assuring visual appearance is of utmost importance
  • Manage Inventory and stock replenishment (maintaining organized records of all receiving and stocking)

PROFILE

  • A team player who possesses the ability to work in a learning environment
  • An individual who possesses drive, is goal-oriented, and has an entrepreneurial outlook
  • Someone who enjoys meeting and interacting with customers; demonstrates an energetic and positive attitude
  • A quick learner with the ability to work in a fast-paced environment, handling multiple priorities at once
  • Ability to communicate effectively with customers, peers, and management
  • Enthusiastic about fashion and have a good knowledge of the business and trends
  • Experience in premium denim or contemporary ready-to-wear preferred but not required
  • Flexibility and dependability with schedules including nights and weekends
  • Prior department store experience is a plus

 

To apply, email contact below.

Closing date: April 1, 2018
Job type: Part time
Contact name: Maria Restrepo
Contact email: Maria_Restrepo_Arenas@diesel.com

Crate&Barrel is looking for Merchandising Associates with qualified expertise in retail and stockroom operations.

  • Assist and support the execution of the store’s seasonal and weekly floor plans and display changes, under the direction of the visual merchandising manager or operations manager.
  • Lead by example and support store management in holding self and others accountable for store profitability and safe work practices.
  • Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork.
  • Ensure the sales floor and sales counters are fully and appropriately stocked.
  • Execute and maintain the visual merchandising standards of the sales floor.
  • Engage in, maintain and support store safety standards and training.
  • Process all incoming and outgoing packages, including customer pick-up orders, in a timely manner.
  • Perform general maintenance of the store and inform the operations manager of any facility needs.
  • Perform prompt and accurate stock checks.
  • Maintain coverage and follow posted schedules with regard to area assignments.
  • Demonstrate creative problem solving to maintain a solutions-oriented focus.

Please visit Crate&Barrel SquareOne and fill out an application with an attached resume. Only qualified individuals will be contacted.

Closing date: March 31, 2018
Job type: Part time

Crate&Barrel is looking for Sales Associates with qualified expertise in sales.

  • Support and maintain store sales and service goals and standards as communicated by the sales manager or sales team lead.
  • Lead by example and support store management in holding self and others accountable for store profitability and safe work practices.
  • Maintain a strong, visible and positive presence on the sales floor.
  • Support the company’s mission and goals.
  • Promote the brand by engaging customers in creative activities and demonstrations.
  • Ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
  • Possess a clear understanding of the visual merchandising concepts and standards to engage customers and associates with the product.
  • Focus on promoting sales as they pertain to, or are driven by your position.
  • Maintain awareness of current product on the sales floor and sell throughout the entire store.
  • Maintain sales floor coverage and follow posted schedules with regard to department assignments.
  • Focus on developing long-term customers.
  • Demonstrate creative problem solving to maintain a solutions-oriented focus.

Please visit Crate&Barrel SquareOne and fill out an application with an attached resume. Only qualified individuals will be contacted.

Closing date: March 31, 2018
Job type: Part time

As a member of the Banana Republic field leadership team, you are responsible for supporting the GM in creating the conditions for success in all aspects of their store’s business, including sourcing and training all Brand Ambassadors; executing store strategy to deliver annual field priorities, and creating a compelling customer centric experience. You support in sharing the vision for the store, communicating in a way that each employee is aware of their contribution to the store’s success. .

  • Business Results: Supports the inspiration of the team to achieve results and perform at a high level. Is knowledgeable about the competition and market trends to positively impact business. Drives productivity of the team. Monitors labor to maximize productivity, optimize traffic and achieve sales goals. Contributes to the implementation of product placement, marketing and promotional strategies. Supports strategies and processes that deliver results.
  • Customer Centric: Exceeds the expectations of internal and external customers. Establishes effective relationships to build brand loyalty. Fosters a healthy and productive environment where employees can maximize their potential. Ensures the team executes operational excellence through a customer centric mindset.
  • Ambassador: Represents the brand, understands the competitors and supports excellent tenant and community relationships. Promotes store involvement with our Community in Action programs. Upholds high quality store experiences for the internal and external customer. Supports effective cross brand and store center partnerships.
  • Builds Highly Productive Teams: Sources, selects and develops high potential talent, effectively assessing for skill and cultural fit. Accountable for team performance through, coaching and feedback. Teaches and trains Brand Ambassadors to build skill.
  • Passionate: Knowledgeable and passionate about Banana Republic, our customer and our product.
  • Accountable: Holds team and self-accountable to all Gap Inc. standards of performance. Supports efforts to reduce in store shrink activity through education and awareness. Ensures compliance to all Federal, Provincial, State and Gap Inc. employment requirements.

QUALIFICATIONS:

  • 1-3 years of retail management experience
  • Customer focused
  • Demonstrated ability to deliver results
  • Basic business acumen skills
  • Planning and prioritization skills
  • Communicates effectively
  • Tech savvy

REQUIREMENTS:

  • College Degree preferred
  • Ability to lift up to 30 pounds
  • Ability to maneuver around sales floor, stockroom and office
  • Travel between stores and outside the state/province, if necessary
  • Open availability to meet the needs of the business, including evenings and weekends

KEY BENEFITS :

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet.
  • Company paid vacation, sick days, float and bereavement days *
  • Maternity leave top up. *
  • Employee retirement savings plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.
  • Employees eligible to receive health, dental, disability and life insurance. *
  • Tuition reimbursement program.
  • Employee family assistance program.

To apply, email resume to contact below.

Closing date: March 18, 2018
Job type: Full time
Contact name: Katie Fyfe
Contact email: Katie_fyfe@stores.gap.com

Job Summary

Do you have a passion for meeting and greeting people? Do you have outstanding people skills with emphasis on verbal communication? If you answered yes to the above, then email your resume to us using the indeed apply option.

Overview

Known for creative and progressive hair design, Donato Salon + Spa is synonymous with beauty and fashion. Donato Salon + Spa features the city's best hairstylists, colourists, estheticians, massage therapists, and make up artists. These innovative trendsetters, talented artists and experienced designers are known throughout Canada and around the world!

Responsibilities and Duties

  • Act as a first point of contact for guests
  • Greet guests in a friendly and informative manner
  • Answer to client queries and issues
  • Sell and reccomend services and products
  • Work with cash
  • Engage in incoming and outgoing call

Qualifications and Skills

  • High-school diploma
  • Minimum 1-year related experience (same position or retail customer service experience)

To apply, email resume to contact below.

Closing date: August 31, 2018
Job type: Full time, Part time
Contact name: Kristen
Contact email: kristen@donato.ca
  • Must have minimum 3 years experience
  • Familiar with Hot Towel/ Straight Blade Shaves
  • Clientele an asset
  • Professional appearance and etiquette required

Please visit the shop with a resume and ask to speak with Joe. E-mails and phone calls not accepted for interviews

 

Closing date: April 30, 2018
Job type: Full time
Contact name: Joe Ferraro
Contact email: tbcsquareone@gmail.com
  • Enthusiastic
  • Friendly
  • Multi-Tasking Proficient
  • Energentic
  • Experience in Reception work an asset

Please visit the shop with a resume and ask to speak with Joe. E-mail and phone calls not accepted.

Closing date: April 1, 2018
Job type: Part time
Contact name: Joe Ferraro
Contact email: tbcsquareone@gmail.com

GENERAL FUNCTION

The EyeCare Advisor creates exceptional value in the lives of our customers by delivering an exceptional Experience. Ensures all patients receive the highest quality Optometric. Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.

MAJOR DUTIES & RESPONSIBILITIES

  • Greets customers without delay (within 30 seconds)..
  • Promptly answers the telephone (3 rings) in a friendly and courteous manner.
  • In Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame.
  • Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
  • Shows patience and courtesy to indecisive or difficult customers and patients.
  • Performs work accurately and thoroughly despite time pressure and customer volume.
  • Identifies situations involving unsatisfied customers and acts quickly for resolution. .
  • Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
  • Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.
  • Places contact lens orders, processes shipments and properly submits invoices for payment.
  • Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
  • Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
  • Explains to customers “One Hour” processing and expected delivery times.
  • Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.
  • Maintains safe working environment for all associates/patients.
  • Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.

DOCTOR'S OFFICE

  • Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
  • Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
  • Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.

BASIC QUALIFICATIONS

  • High School graduate or equivalent
  • Strong customer service skills (internal and external)
  • Knowledge of current fashion trends
  • Leadership skills
  • Strong communicator and listener
  • Problem solving ability
  • Familiarity with cash register, computers and calculators
  • Organization skills
  • Sales skills
  • Strong basic math skills
  • Knowledge of office and store merchandise

PREFERRED QUALIFICATIONS

  • Previous experience in customer service, retail and/or optical
  • Strong interpersonal skills

Please apply in person in order to take a 10 minute aptitude test. No preparation required. We are located next to Lenscrafters in Square One.

Closing date: March 4, 2018
Job type: Full time
Contact name: Diane

At LensCrafters, we love eyes and we care about the people behind them. LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years. With a career at LensCrafters, you’ll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you’ll be helping people look and see their best.

GENERAL FUNCTION

  • The Team Lead creates exceptional value in the lives of customers & patients by delivering Signature Customer Experiences. Ensures customers & patients are always delighted by performing the key steps of our service model. Assists in the achievement of store success by managing key optical & lab processes & systems to exceptional results.

MAJOR DUTIES AND RESPONSIBILITIES

Retail

  • Conveys a commitment to providing unsurpassed customer service by performing the Company Sales & Service Process.
  • Anticipates problems before they occur; explores underlying reasons for recurring problems; goes beyond symptoms to get to root cause; strives to develop long-term solutions to problems.
  • Assists customer in selecting frames & lenses that are best suited for them. Suggests improvements & recommends solutions. Assists associates with difficult & complex areas.
  • Performs work accurately & thoroughly as required. Demonstrates superior product knowledge.
  • Strives to achieve "Exceptional Results” on LensCrafters’ annual CEI/Functional Skills that align with brand priorities.
  • Acts as a responsible alternate store key holder.
  • Brings associate opportunities to the attention of management directly & in a timely manner.

Lab

  • Custom fits glasses & precisely places prescription in lenses.
  • Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology.
  • Edges & mounts only when needed & within company guidelines.
  • Ensures finished eyewear meets optical standards & customer requirements.
  • Ensures associates complete EIP training, & routinely conducts eyewear inspections with excellence.
  • Timely completes & files store & lab paperwork thoroughly & accurately. Ensures that associates are trained & skilled in doing the same.
  • Ensures approved safety programs are implemented & maintained consistently per standards. Creates a safe working environment for all. Demonstrates safe work practices.
  • Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems.

BASIC QUALIFICATIONS

  • HS diploma/GED
  • Strong optical & retail experience
  • Knowledge of current optical theory & merchandise
  • Strong communicator & listener
  • Strong inter-personal skills
  • Strong basic math skills
  • Sales skills
  • Problem solving ability
  • Familiarity with cash register, computers & calculators
  • Leadership & training experience
  • Edging & mounting experience
  • Basic optics knowledge & optical measurement experience
  • Knowledge of current store merchandise & lens options

PREFERRED QUALIFICATIONS

  • State licensure (if applicable) &/or ABO Certification in non-licensed states
  • LensCrafters Final Eyewear Inspector Certification
  • LensCrafters Quality, Fitting & Adjusting Program
  • Optical machinery/instruments experience
  • Customer service experience
  • AccuFit Digital Measurement System certification Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact the Luxottica HR Solutions Group at 1-866-431-8484. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

To apply for this position, please visit the link below.

Closing date: March 4, 2018
Job type: Part time
Contact name: Ashley
Apply for this job

At LensCrafters, we love eyes and we care about the people behind them.

LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years.

With a career at LensCrafters, you’ll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you’ll be helping people look and see their best.

GENERAL FUNCTION

  • The Licensed Optician creates exceptional value in the lives of customers by delivering Signature Customer Experiences. Ensures customers are always delighted by performing the key steps of our selling model. Develops the optical skills of others and create an effective learning environment.

MAJOR DUTIES AND RESPONSIBILITIES

  • Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps:
  • Execute our CEE Service Model through Connect, Explore and Exceed
  • Ability to support problem solving and troubleshooting
  • Will engage patients, customers and fellow associates with use of our technology to support experiences
  • Delivers the Diamond Service Principals and Service Vision
  • Celebrates the LensCrafters Advantages and is a leader in the location that sets the tone for customer service
  • Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems.
  • Assists the customer in selecting frames and lenses that are best suited for their lifestyle, Rx and price needs. Suggests improvements and recommends solutions to problems. Assists other retail associates with difficult or complex areas of customer product needs and prescriptions.
  • Shows patience and courtesy with customers; tracks down answers to unfamiliar questions or products.
  • Assists co-workers who have questions or problems; cooperates readily in group efforts.
  • Acts as a leader in optical acumen that provides a voice for associates due to their expertise.
  • Educates the customer on LensCrafter’s guarantees and services including: eyewear care tips, complimentary adjustments, follow-up services, protection plans and warranties.
  • Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details.
  • Ensures finished eyewear meets optical standards and customer requirements/requests.
  • Celebrates the LC Advantages at dispense.
  • Strives to achieve “Exceptional Results” on LensCrafters’ annual CEI/Functional Skills that align with brand priorities.
  • Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail.
  • Accurately operates the Point of Sale, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, discounts, insurance and coupons.
  • Proficient in Order tracker to support customers getting orders RWP (ready when promised).
  • Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms.

BASIC QUALIFICATIONS

  • High School Diploma or equivalent
  • State licensure (if applicable)
  • Optical dispensing experience
  • Knowledge of current optical theory and merchandise
  • Knowledge of current store merchandise assortment and use of Inventory management systems.
  • Strong communicator and listener
  • Awareness of current fashion trends
  • Sales skills – ability to use and carry an IPAD / tablet
  • Comfortable with use of technology to engage patients, customers and associates.

PREFERRED QUALIFICATIONS

  • ABO Certification in non-licensed states
  • Actively studying LensCrafters Quality, Fitting and Adjusting Program
  • Previous customer service and retail experience
  • Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact the Luxottica HR Solutions Group at 1-866-431-8484.
  • We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. To apply, please visit link below.
Closing date: March 4, 2018
Job type: Full time
Contact name: Ashley
Apply for this job

At LensCrafters, we love eyes and we care about the people behind them.

LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years.

With a career at LensCrafters, you’ll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you’ll be helping people look and see their best.

GENERAL FUNCTION

  • The Assistant Manager acts as a leader in absence of, or in support of the Store Market Manager (SMM) & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.

MAJOR DUTIES & RESPONSIBILITIES

  • Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):
  • Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
  • Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.
  • Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
  • Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
  • Partners with store manager to lead a team through strong knowledge & skills.
  • Provides training & guidance to team members.
  • Delivers clear & constructive feedback in a timely manner.
  • Informs store manager of any situation that may require any development or disciplinary action of others.
  • Supports recruiting, helps select high caliber team & creates talent pipeline.
  • Follows guidelines to optimally staff store.
  • Shows great pride in store appearance & executes visual directives.
  • Strives to maintain positive working relationships with doctors.
  • Adheres to & ensures compliance of team to Company policies & procedures; meets or exceeds all goals.
  • Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.
  • Performs & understands administrative duties.
  • Maintains a safe working environment for all.
  • Works a flexible schedule, including nights & weekends.

BASIC QUALIFICATIONS

  • High School graduate or equivalent
  • 1+ year(s) management/supervisory experience with direct reports
  • Knowledge of retail operations, processes & policies
  • Strong basic math skills
  • Familiarity with cash register, computers & calculators
  • Must have a strong command of the English language for all written correspondence & oral communication
  • Strong communicator & listener
  • Demonstrated high-level of selling skills
  • Proven ability to problem solve

PREFERRED QUALIFICATIONS

  • College degree or equivalent
  • Previous experience in leadership position within retail & customer service industry
  • Knowledge of basic optics
  • Knowledge of current store merchandise
  • State licensure (if applicable) &/or ABO Certification in non-licensed states
  • Brand Final Inspector Certification
  • Brand Quality, Fitting & Adjusting Program
  • Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact the Luxottica HR Solutions Group at 1-866-431-8484.
  • We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

To apply, please visit link below.

Closing date: March 4, 2018
Job type: Full time
Contact name: Ashley
Apply for this job

We are looking to hire experienced and motivated barber(s) to join our team at Maverick.

If interested, please apply within store by speaking to Carlos.

 

 

Closing date: April 18, 2018
Job type: Full time, Part time
Contact name: Carlos
Contact email: maverickstudiosq1@gmail.com

Crisp color, graphic prints, and playful sophistication are the hallmarks of Kate Spade & Company. From handbags and clothing to jewellry, fashion accessories, fragrance, eyewear, shoes, swimwear, home decor, desk accessories, stationery, tabletop and gifts, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully. Kate Spade & Company has more than 450 specialty and outlet shops in 47 countries around the world.  Our colorful products are sold worldwide, in every time zone and on every continent. Whether in San Francisco, Sao Paulo or Shanghai, our shops are always warm and inviting.

Welcome to Kate Spade & Company.

Responsibilities include, but are not limited to the following:

Client & Service expert:

  • achieves individual sales goals
  • develops strong product knowledge across all categories
  • the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience
  • able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book

Building Brand Equity:

  • understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer
  • demonstrate interest and ability to work as part of a team

Operational Excellence:

  • execute operational tasks as per company directives
  • accurately processes all pos transactions
  • adhere to and apply visual directives, ensure that store standards are executed daily

Physical Requirements:

  • available to work store schedule, as needed, including evenings and weekends
  • standing for extended periods of time
  • able to safely lift boxes up to 40 pounds
  • comfortable climbing ladders  

Skills and Abilities required:

  • professional selling skills and exceptional interpersonal skills
  • prior luxury goods experience preferred
  • proactive ability to multi-task and prioritize
  • works well in a team environment
  • college degree preferred
  • must be flexible to work on evenings, weekends and major holidays
  • Mandarin or Cantonese as a second language are an asset

Please apply with your current resume and availability to the contact below. Kate Spade & Company is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran

Closing date: February 22, 2018
Job type: Part time
Contact email: squareone@katespade.com

As a Tory Burch Sales Associate you are responsible for delivering a transformational customer experience, building our brand one customer at a time and ultimately driving our business through sales. You should demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. The ideal candidate also understands how to be a team player, is savvy about the visual and operational aspects of the role, and is committed to loss prevention.

Drive the Business & Deliver Results

  • Achievement of personal sales and metric goals.
  • Build and maintain new and existing customer relationships.
  • Maintain a solid, organized client book which furthers your customer relationships and generates consistent, proactive sales volume, following the standards of our clienteling philosophy.
  • Be aware of and react to the rhythm of your business, not just relying on walk-in traffic but through clienteling, outreach and event opportunities.

Be Buddy/Team Player

  • Lead by example and model behavior that reflects the company’s core values.
  • Appropriately manage conflict and take ownership for your part in the team dynamic.
  • Demonstrate a high degree of maturity and integrity.
  • Contribute to a positive atmosphere that is fun, professional, productive and team oriented.  

Create the Customer Experience

  • Contribute to an environment that consistently delivers on the five stages of the transformational customer experience.
  • Demonstrate strong use of selling skills.
  • Ensure a high level of customer service through extensive product knowledge and product ownership.
  • Take ownership for the transformational experience in your boutique – customize it for your customer demographic and develop & maintain productive customer relationships.
  • Maintain a “One Company” perspective on charge sends, returns, and other such transactions that are critical to a positive customer experience.
  • Have a thorough understanding and use of the technology tools that support the customer experience

Represent the Brand

  • Understand and communicate the Tory Burch brand philosophy and lifestyle with each other and the customer.
  • Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic attitude.
  • Contribute to maintaining all brand and operating standards to support brand consistency.
  • Assist in maintaining store presentation standards.
  • Leverage in-store technology to ensure every customer’s experience is transformational.

Operational Excellence

  • Ensure all sales and operational policies and procedures are followed and maintained.
  • Accurately process all POS transactions and capture of customer information and assist when necessary with operational and back of house activities.
  • Adhere to all policies and procedures with a focus on loss prevention and operational excellence.
  • Have a proper understanding of the radio communication and all technology tools used in-store, using proper etiquette.
  • Detailed oriented with ability to multi-task and prioritize work to prioritize work to produce desired outcomes.
  • 1-3 yrs. experience in a high volume, customer-driven retail environment
  • Strong personal selling and customer relations experience
  • Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend
  • Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business
  • Multilingual skills a plus

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. 

Please email your resume to the contact below.

Closing date: March 19, 2018
Job type: Full time
Contact name: Lisa Ashman
Contact email: lashman@toryburch.com

Marla's is currently looking for Sales Associates and Keyholders to join our dynamic Marla’s Team!

If you have a passion for fashion, love helping people look good, and have a friendly attitude, we would love to hear from you.

Qualifications:

  • Passionate about fashion 
  • Exceptional customer service 
  • Communication and Interpersonal skills

Experience: 

  • Must be 18 years of age
  • Must have at least 6 months of experience in a women’s clothing retail store 

Please provide your availability in your email or on your resume when you drop it off in store. 

Closing date: March 31, 2018
Job type: Part time
Contact name: Caroline
Contact email: hello@marlasfashions.com

Whether it's family, group or profile photos, Magenta distinguishes itself by its artistic and modern vision. Founded in Montreal in 2002, we are a team of over 200 photographers and image specialists welcoming you in 16 studios across Canada. We are continuously seeking passionate and professional people eager to develop their full potential within a stimulating work environment. Join our creative and dynamic team where collaboration and innovation reigns! In Magenta, your role is to offer our customers an unforgettable and unique experience. You will be required to photograph, animate photo sessions, greet clients in the studio and finally guide customers through the photo selection process, while advising them of our various products and services.

Qualifications:

  • Training in Photography or other related field (visual arts, film, fine arts).
  • Sales experience in a retail environment.
  • Excellent skills in customer service with a client experience approach.
  • Ability and ease in working with people of all ages.
  • Dynamic and enthusiastic personality, motivated by sales targets.
  • Customer satisfaction concern and focus
  • Mindful of the company image.
  • Professionalism, good communication skills and a good team spirit.

Advantage to working at Magenta….

  • Flexibility hours for better management work/studies.
  • Creative work environment.
  • A complete paid training program in photography, sales and customer service.
  • Coaching program for our Photographers.
  • Substantial rebates on your products and services.
  • Opportunity for growth within the team.

You want to be a part of a passionate team, that's professional, creative and dynamic? Then join us to ‘magnifying’ the magical moments in the lives of our customers, one moment at a time!

To apply for this opportunity, we invite you to send us your resume and your portfolio to the website below.

**We thank all candidates for their interest, however, only those under consideration will be contacted. **

Closing date: March 20, 2018
Job type: Part time
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