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    Hours & Services


    • MONDAY – SATURDAY: 10am – 9pm
    • SUNDAY: 11am – 7pm

    EXTENDED HOLIDAY HOURS BEGIN: Friday, December 1st:

    • Monday to Saturday: 9:30 AM – 9:30 PM
    • Sunday: 10:00 AM – 8:00 PM

    *PLEASE NOTE: Individual store hours may vary. Please contact stores directly or Guest Experience (905-270-7771) for details.


    Black Friday – November 24th: 8:00 AM – 9:00 PM

    Christmas Eve – December 24th: 10:00 AM – 6:00 PM

    Christmas Day – December 25th: CLOSED

    Boxing Day – December 26th: 8:00 AM – 9:00 PM

    Boxing Week – December 27th to December 30th: 10:00 AM – 9:00 PM

    New Year’s Eve – December 31st: 10:00 AM – 6:00 PM

    New Year’s Day – January 1st: 11:00 AM – 6:00 PM

    Regular shopping hours will resume on January 2, 2024.

    • Monday – Saturday: 10:00am – 9:00pm
    • Sunday: 11:00am – 7:00pm

    Gift Cards


    Let them find what they love this Holiday season with a Square One gift card!

    Shop In-Mall

    Purchase your gift card in-person at our Guest Experience Desk located on Level 2, by Wilfred or at our new Gift Card Kiosks located throughout the shopping centre. View Map

    eGift Card

    Enjoy the convenience of purchasing at home and gifting instantly using our new eGift Cards. Recipients will receive an email or SMS with a barcode to redeem at the Guest Experience desk or at one of our Gift Card Kiosks located throughout the centre. Buy Now

    Group Gifting

    Send an eGift Card as a group for any occasion. We make it easy to invite friends, family and colleagues to contribute. Start a Group Gift

    Corporate eGifting

    Reward your employees or thank your customers instantly with eGift Cards. Enjoy the convenience of buying eGift Cards in bulk and have them delivered to your recipients via email. Order Now

    promotional image featuring a black square one gift card. beside the gift card is a present wrapped in white wrapping paper and behind the gift card is a vase with pine tree branches.

    Square one Santa Gingerbread Lane logo 2023
    Santa smiling sitting on a couch

    Visit Santa at Gingerbread Lane

    Gingerbread Lane

    Immerse yourself in the magic of the holidays this season at Square One. Santa is making his first visit to Gingerbread Lane and it’s sure to be an unforgettable experience for the entire family.

    Location: Centre Court, Level 1



    Monday - Saturday10:00 AM - 08:00 PM

    Sunday11:00 AM - 07:00 PM

    Santa sitting beside a dog

    Pet Photos with Santa

    Furry friends are invited to experience the magic of the Holidays and have their photos taken with Santa. Bring your fluffiest friends to Square One to see Santa during our pet-friendly hours. Dogs and cats are welcome!

    Note, only service animals are permitted in the shopping centre during mall hours.

    Hours of Operation

    Pet nights will take place on November 26 and December 3.

    Book Now

    FAQs and Support

    What if I need to reschedule or cancel?
    Your reservation is non refundable. However if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time.

    Where is my reservation confirmation?
    After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see an email. For customer/booking support, please contact Santaphotosoxford@gmail.com

    For any issues regarding the booking site, please contact: santaphotosoxford@gmail.com

    Pet Night FAQs


    Please keep in mind that there may be other pets present during your time slot, and we kindly request your cooperation in maintaining a comfortable environment for everyone. While we strive to have each sessions as stress-free as possible, due to the public setting, it may not always be feasible.

    We encourage all pet owners to arrive as close to their scheduled time slot as possible to minimize interactions with other pets. To ensure the safety and comfort of all animals – please leash or safely contain your pets until your session begins, and follow the guidance provided by Santa’s team.

    • Only dogs and cats are welcome – no other animals are permitted. 
    • Must enter and exit through Entrance 1. View Map 
    • All pets must be on a leash, in a pet carrier, or held by the owner at all times. 
    • Owners must immediately clean any “messes”. 
    • All animals must be current on vaccinations. 
    • Aggressive/dangerous animals are not permitted. 
    • Santa set staff, mall management and security have the discretion to turn away animals if they do not fit the above guidelines or appear aggressive toward people or other animals. 
    A close up shot of a decorated and lit-up Christmas Tree

    Holiday Market Presented By Run The World

    Feel the joys of the holiday season by visiting the annual Holiday Market presented by Run the World Summit. Featuring holiday entertainment, internationally renowned brands as well as 12 new, local vendors each week, anything you purchase at the market will make for a special gift – even if it’s just for yourself!

    The Holiday Market will be taking place from November 24th – December 24th on Level 2, across from H&M.

    The Grinch will be at the market for a free photo op with families every Saturday (except Dec. 16 & 23) from 5:30pm – 7:30pm.


    Monday - Saturday09:30 AM - 09:30 PM

    Sunday10:00 AM - 08:00 PM

    The Carol Brunettes

    The Carol Brunettes are a Christmas caroling quartet, bringing festive cheer to all with their musical performances of classic holiday songs.


    Visit them in The Food District to enjoy a performance at the following dates and times:

    Friday, December 8th: 12pm – 4pm & 5:30pm – 9:30pm

    Friday, December 15th: 12pm – 4pm

    Friday, December 22nd: 12pm – 4pm


    Friday12:00 PM - 04:00 PM

    Monday - ThursdayClosed

    Saturday and SundayClosed

    The Salvation Army Christmas Kettles

    The Salvation Army’s Christmas Kettle Campaign is one of Canada’s most recognizable annual charitable events. In addition to its critical fundraising impact, the Christmas Kettles boost the Salvation Army’s visibility and awareness. Donations made to the Christmas Kettles support a wide range of Salvation Army programs.


    The Salvation Army Christmas Kettles will be stationed at two locations: by Fido, Level 1 and by Hudson’s Bay, Level 2.

    Visit from November 16th to December 23rd (excluding Sundays) to make a donation.


    Monday - Saturday10:00 AM - 09:00 PM


    The Salvation Army Band

    The Salvation Army Band will be at Square One every weekend during the holiday season, bringing festive cheer to all through their musical performances.


    The Salvation Army Band will be performing on Level 1, by Fido at the following times:

    Fridays – Dec 1st, Dec. 8th, Dec. 15th, Dec. 22nd: 7pm – 9pm

    Saturdays – Nov. 25th, Dec. 2nd, Dec. 9th, Dec. 16th, Dec. 23rd: 12pm – 2pm


    Friday07:00 PM - 09:00 PM

    Saturday12:00 PM - 02:00 PM

    Monday - ThursdayClosed


    The Toronto String Quartet

    The Toronto String Quartet are a premier string ensemble that will be performing beautiful renditions of classic holiday songs for all to enjoy at Square One.


    Visit them in the Grand Rotunda on Level 2, by Holt Renfrew to enjoy a performance at the following dates and times:

    Monday, December 4th: 5pm – 7pm

    Monday, December 11th: 5pm – 7pm

    Tuesday, December 19th: 3pm – 5pm


    Monday05:00 PM - 07:00 PM

    Tuesday03:00 PM - 05:00 PM

    Wednesday - SundayClosed

    Holiday Gift Wrapping

    Support a great cause and get your gifts wrapped for the holidays at Square One! All proceeds collected will be donated to Epilepsy South Central Ontario. Find their gift wrapping station on Level 2, in the Square One Vision Centre.


    December 1 – 17: Monday to Saturday: 12pm – 8pm, Sunday: 11am – 7pm

    December 18 – 23: 10am – 8pm

    December 24: 10am – 5pm


    Monday - Saturday12:00 PM - 08:00 PM

    Sunday11:00 AM - 07:00 PM

    Store Offers

    Enjoy the best deals and offers during this holiday season. Check our Store Offers page for this year’s specials.