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educator

Who We Are:

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary:

The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Key Responsibilities of the Job

Guest (i.e., Customer) Experience
Interact with guests to ensure a great guest experience in a manner that values guests’ time.
Assess guests’ needs to provide customized, effective purchase and return solutions and support.
Provide technical product education by articulating the value and benefit of the product.
Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Working with Others
Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
Establish supportive and productive relationships with all team members.
Collaborate with team members to ensure optimal guest experience and support store operations.
Operations
Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
Use in-store technology to support store operations and provide positive guest experiences.
Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
Understand and adhere to people safety policies and procedures to maintain a safe work environment.
Perform work in accordance with applicable policies, procedures, and laws or regulations.
Key Skills & Core Values You Bring
Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
Integrity/Honesty: Behaves in an honest, fair, and ethical manner
Guest Experience: Enjoys working and connecting with, understanding, and helping guests
Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
Self-Awareness: Is aware of how words or actions may be perceived by or affect others
Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging
Job Requirements

Eligibility
Must be legally authorized to work in the country in which the store is located
Must be 18 years of age or older
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
Must have the ability to travel to assigned store with own transportation methods
Availability
Willing to work a flexible schedule including evenings, weekends, and holidays

Other Willingness Requirements
Willing to work in an environment with bright lights and loud music
Willing to move through a store for most of a shift to help guests and accomplish work
Willing to move boxes weighing up to 30 lbs (13.6 kg)
Willing to work as part of a team and also complete some work independently

Job Assets (i.e., nice to have; not required)
Education: High school diploma, GED, or equivalent

In keeping with our mission, please connect with us at accommodations@lululemon.com if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request.

Beyond The Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

PenguinPickUp

Job Title: Parcel Concierge
Reports To: Customer Service Supervisor
Department: PenguinPickUp

Position Summary
As a Parcel Concierge, you are tasked to provide customers with an exceptional experience by quickly and efficiently attending to their orders and ensuring they leave our store satisfied every time. Part of this process includes ensuring all orders are received and organized in a timely manner such that they are easily and quickly accessible to anyone on staff to be able to immediately service our customers.
Responsibilities:

The specific duties and responsibilities for this position include but are not limited to the following:

• Servicing customers at front desk by delivering their packages;
• Organizing shoppers’ purchases per the work instructions;
• Must be able to work in varied outdoor temperatures to assist with curb side pickup, and sustain physical activity levels over time;
• Being able to lift up to 50lbs, squatting, standing for a prolonged period and walking throughout the shift while adhering to all Health and Safety requirements;
• Maintaining a clean and safe environment inside and outside of the locations including but not limited to; rearrangement of packages, daily cleaning opening and closing tasks to be completed;
• Notifying clients that packages are ready for pick up;
• Responding to customer’s email inquiries and issues in a timely manner;
• Tracking & reporting key statistics as requested;
• Tracking and reporting deliveries as needed;
• Following all processes as outlined in the by the PenguinPickUp Handbook;
• Work towards achieving individual and unit sales targets;
• Organize, clean and straighten shelves, products and signage;
• Other duties that may be assigned from time to time.

Academic/Professional Requirements:
• Minimum a High School Diploma or equivalent, or currently in process;

Required Skills/Experience:
• One (1) to two (2) years of experience delivering exceptional customer service;
• Must be able to adapt to high volume / fast paced environment;
• Maintain a positive attitude when faced with difficult situations;
• Enjoy working in a team environment or on your own;
• Must be organized and able to multitask and prioritize workload;
• Strong oral and written communication skills and ability to interact with people of all levels;
• Must be willing and able to work shift work and work overtime as per business and operational demands;
• Must be computer literate and comfortable operating and understanding new technologies;

Working Conditions & Examples of Types of Items Delivered:
• Must be willing and able to wear the required uniform;
• Maintain a clean and presentable appearance at all times.

Examples of Types of Items Picked
• Books, Electronics
• Small to large clothing items, Cosmetics

Values
PenguinPick-Up Associates are Client Focused. We know that our clients are very busy, and we strive to make our clients experience as Convenient and easy as possible. We believe that Team Work is the only way we will be able to deliver our consistent world class service at every Penguin Pick-Up location.

We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process. If you are contacted about an employment opportunity, please advise if you require accommodation.

Part time visual associates

Looking for part time visual associates for overnight. Generally Sunday nights and occasional weekday nights.

Stop by the store to drop off your resume.

Gucci Seasonal Support

Summary
Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.
Job Description
Role Mission
As a GUCCI Seasonal Support, you will be responsible for providing overall store support to the front and back of house team with various sales support, inventory tasks, stock processing and administrative functions.
You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience. This person must possess a positive attitude, excellent communication skills and a passion for the brand.
Key Accountabilities
Sales Support
o · Serve as a Gucci Ambassador by displaying a welcoming and friendly attitude to all clients entering the store and direct them to an available Client Advisor or Lead Client Advisor;
o · Support the team in the selling process, ensuring the highest level of client experience;
o · Assist Client Advisors in preparing for client appointments
o · Answer, direct and transfer calls with exceptional level of professionalism;
o · Understand a customer’s needs and orienting them into the departments;
o · Interacting with customers to ensure client satisfaction.
POS
o · Packing and providing support during payment process;
o · Facilitate store transfer requests, charge sends, and product inquiries;
Inventory
o · Assisting the sales staff in pulling different styles and sizes from stock;
o · Assist in store cycle counts, scheduled inventories, and reconciliation with support and direction from the store management team.
Key Requirements
o · At least 2 years of experience in luxury retail, hospitality or customer service;
o · Excellent interpersonal and communication skills;
o · Strong understanding of customer service needs and priorities;
o · Strong attention to detail and ability to multitask;
o · Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.

Sales associate/service coordinator

We are looking for sales associates who provide exemplary customer service to every client, has a strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers.

Sales Associate

ALDO Shoes in Square One is looking for fashion-orientated, sales associates to join our team!

JOB SUMMARY

Support the Store Management in all tasks necessary to the efficient operation of the store. Provide prompt and courteous service to customers in order to maximize sales and customer service, so as to promote the company’s image of quality and professionalism. Represent and integral part of the store team and though his/her participation creates a healthy and pleasant atmosphere.

KEY RESPONSIBILITIES
* Maximize sales and customer service
* Maintain merchandise displays
* Record all transactions on register
* Perform necessary housekeeping duties
* Practice professional salesmanship within the guideline of store policy and procedures, in order to achieve maximum sales and provide the highest level of customer satisfaction.
* Promotes total customer service in a friendly way and as the most important consideration in every transaction.
* Ensures that special orders are handled efficiently.
* Communicate stock replenishment needs to the Store Manager
* Develops and maintain product knowledge of merchandise available from assigned department
* Is aware of and implements store policies and procedures
* Is responsible for accuracy of sales transaction completion
* Assists in training other sales associates in product knowledge, visual presentation, sales techniques and administration.
* Conforms to the company’s dress code and present an image that is consistent with the company standard.
* Support the manager in all of the essential duties necessary for the efficient operation of the store.

Qualifications (Minimum qualifications required to perform tasks)
* Related work experience: six months of retail experience (preferred)
* Other qualifications: strong leadership skills, excellent communications skills, team player, fashion-oriented

Please visit the store to Apply in person, ask for Tyler or Manesha.
We look forward to meeting you!

Stock Associate

ALDO Shoes in Square One is looking for fashion-oriented stock associates to join our team!

Stock associates will be responsible for processing all store shipments, providing prompt & accurate service to the sales staff when they request products for try-on as well as ensuring daily organization and housekeeping of the stockroom.

DUTIES PERFORMED

– Verify the accuracy of incoming/outgoing product

– Ensure the proper handling of all store inventories, merchandise received, shipped out, or transferred

– Accurately, prepare, verify contents and package customer orders to be shipped

– Efficiently support sales staff by, retrieving requested products for customers to try on

– Maintain a neat, organized and well-stocked merchandise area

– Comply with all store security procedures

– Preforms other duties as assigned by Store Management

QUALIFICATIONS:

Physical requirements: able to bend, climb ladders, lift and move boxes up the 50lbs

Other qualifications: detail-oriented, team player, and willing to work retail hours

The ALDO Group reserves the right to change, alter, or amend the job duties of employees at its sole discretion with or without notice.

Please visit the store to Apply in person, ask for Tyler or Manesha.
We look forward to meeting you!

Sales Associate

Responsibilities :
• Greet and assist customers
• Displaying and restocking items
• Processing cash payments and cashier duties
• Inventory management and doing stock inventory checks
• Work effectively with other team members
• Handle difficult customers

Sales Associates Qualifications :
• Minimum of High School Graduate
• Eligible to work in Canada
• Flexible work hours and times

Skills & Experience Required :
• Exceptional customer service skills
• Self-driven and motivated
• Energized and outgoing
• Proactive and organized
• Excellent communications and interpersonal skills
• Team player
• Experience in Retail stores is an asset

Sales associate

-sales driven
-customer service focused
-love of shoes and great brands

Cashier

ALDO Shoes in Square One is looking for fashion-orientated, cashiers to join our team!

JOB SUMMARY

Support the Store Management in all tasks necessary to the efficient operation of the store. Provide prompt and courteous service to customers in order to maximize sales and customer service, so as to promote the company’s image of quality and professionalism. Represent and integral part of the store team and though his/her participation creates a healthy and pleasant atmosphere.

KEY RESPONSIBILITIES
* Maximize sales and customer service
* Maintain merchandise displays
* Record all transactions on register
* Perform necessary housekeeping duties
* Practice professional salesmanship within the guideline of store policy and procedures, in order to achieve maximum sales and provide the highest level of customer satisfaction.
* Promotes total customer service in a friendly way and as the most important consideration in every transaction.
* Ensures that special orders are handled efficiently.
* Communicate stock replenishment needs to the Store Manager
* Develops and maintain product knowledge of merchandise available from assigned department
* Is aware of and implements store policies and procedures
* Is responsible for accuracy of sales transaction completion
* Assists in training other sales associates in product knowledge, visual presentation, sales techniques and administration.
* Conforms to the company’s dress code and present an image that is consistent with the company standard.
* Support the manager in all of the essential duties necessary for the efficient operation of the store.

Qualifications (Minimum qualifications required to perform tasks)
* Related work experience: six months of retail experience (preferred)
* Other qualifications: strong leadership skills, excellent communications skills, team player, fashion-oriented

Please visit the store to Apply in person, ask for Tyler or Manesha.
We look forward to meeting you!