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Safety Measures

Please review our safety guidelines and additional steps we are taking to keep you, our staff and community safe.

What We’re Doing To Keep You Safe:

  • Increased our cleaning frequency in high-touch and high-traffic areas using best practices and products identified by health organizations
  • Placed hand sanitizer stations throughout the centre
  • Some seating has been removed and clearly marked as out-of-use to maintain physical distance
  • Water fountains, strollers & Smartecartes are currently not available
  • PPE vending machines throughout the shopping centre.

Planning Your Visit

  • ​If you have any questions during operating hours, text us at 905-270-3624 and our Guest Experience team will be glad to assist.
  • All entrances are open.
  • Our Guest Experience desk located on Level 2 (between European Boutique & Wilfred) is open.
  • For eGift Card redemptions, please visit our Guest Experience desk on Level 2.
  • Select stores are not accepting Square One Gift Cards for Curbside Pickup purchases. Please check in advance with the store prior to making your purchase.
  • Square One’s management team works closely with local government and public health throughout this period and will continue to do so. The health and safety of employees, customers and the community at large is our top priority.

Alternative Ways to Shop

Curbside Pickup

For your convenience, we are offering Curbside Pickup services within select parking areas. 

Participating stores will provide you with a pickup location when you complete your order. All zones are clearly marked. 

Map of curbside at Square One

A list of stores offering Curbside Pickup (hours may vary, check store page for details) can be found HERE.

Takeout & Delivery

Square One’s restaurants and eateries in Food Central and The Food District are open for indoor dining and takeout & delivery.

A list of restaurants & eateries open for takeout & delivery can be found here.

Virtual Appointments

Shop virtually with a sales associate via phone or video call at the following stores:  

  • Aerie
  • American Eagle
  • Armand Jewellers
  • Armani Exchange
  • Coach
  • GUCCI (at Holt Renfrew)
  • Guess
  • Harry Rosen
  • Holt Renfrew
  • Indochino
  • kate spade new york
  • Laura
  • M Boutique
  • Melanie Lyne
  • Michael Hill
  • Michael Kors
  • Rolex Boutique | Raffi Jewellers
  • Roots
  • Tiffany & Co. (at Holt Renfrew)
  • Torrid