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    Accessible parking spaces are available in all surface and parkade lots.

    TransHelp Pick-Up/Drop-Off 

    TransHelp Pick-Up/Drop-Off is located on Level 1, by Walmart and the Security Office. View on map.


    Complimentary wheelchairs are available on a first-come-first serve basis at our Guest Experience desk by Wilfred, Level 2. View on map. Please note that a credit card is required as a deposit for the rental. Subject to availability. Call our Guest Experience team at 905-270-7771 for further information.


    Square One is equipped with elevators throughout the shopping centre for your convenience. They can be found at the following locations:

    • Level 1
      • by Hudson’s Bay
      • by ALDO
      • by Shoppers Drug Mart
      • by The Food District exterior entrance
    • Level 2
      • by Hudson’s Bay
      • by Fossil
      • by Sunglass Hut
      • by The Rec Room


    All Square One washrooms have wheelchair accessible stalls. Companion/family washrooms are also available.

    At Square One (part of OMERS Enterprise), we strive to provide our services in a way that respects the dignity and independence of people with disabilities. We are committed to giving customers with disabilities the same opportunity to access our services in the same place and in a similar way as others. Our Accessibility Policy sets out the principles for how OMERS Enterprise provides customer service, member services and interacts with people with disabilities. For more information, please see the Oxford Properties Accessibility Policy in English and French below:

    Accessibility – English
    Accessibilité – Français