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  • Home Visit Services

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    Live Chat

    Questions? We’re here to help! Our representatives are at your service during shopping centre hours.
    Text: 905-270-3624
    Call: 905-270-7771

    Guest Experience Location & Hours

    Our Guest Experience desk is located on Level 2, between European Boutique and Wilfred. Open daily Monday – Saturday from 10AM – 9PM and Sunday from 11AM – 7PM.



    Wheelchairs are available on a first come, first serve basis at our Guest Experience desk by Wilfred and our Concierge desk by Kate Spade. View on map. A valid government photo ID is required for the rental. Subject to availability. Please call our Guest Experience team at 905-270-7771 or text us at 905-270-3624 for further information.

    Lost & Found

    If you have misplaced an item, contact Security at  905-566-9355 or visit the Security Office.

    SPC Card

    Student Price Cards can be purchased from our Guest Experience desks located on Level 2 between Wilfred & European Boutique and Harry Rosen & kate spade new york. For more information and terms and conditions, please visit SPCcard.ca

    Gift Cards

    View Square One gift card options here.

    Family Care

    • Stroller Rental – SmarteCarte strollers are available for rent at a cost of $8. View on map.
    • Family Washroom – Square One offers 4 family washrooms equipped with change tables. View on map.
    • Nursing Room – For your convenience, the centre has 5 nursing rooms. View on map.
    • Expectant Mother & Small Children Parking – Square One has designated parking stalls for expectant mothers and visitors with small children near each entrance.