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Home Visit Services

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Live Chat

Questions? We’re here to help! Our representatives are at your service during shopping centre hours.
Text: 905-270-3624
Call: 905-270-7771

Guest Experience Location & Hours

Our Guest Experience desk is located on Level 2, between European Jewellery and Wilfred. Open Monday – Saturday from 10 AM – 8 PM, Sunday from 11 AM – 7 PM.

Our Concierge desk is located on Level 2, between Harry Rosen & kate spade new york. Open Thursday – Saturday from 10 AM – 8 PM, Sunday from 11 AM – 7 PM.


Available for loan from our Guest Services desks. View on map.

Lost & Found

If you have misplaced an item, contact Security at  905-566-9355 or visit the Security Office.

Auto Aid Services

Our security team can provide helpful auto services including battery boosts. Personal escorts to your vehicle are also available. For more details call Security at 905-566-9355. For immediate 24 hour Security assistance please call 905-270-7023.

SPC Card

Student Price Cards can be purchased from our Guest Experience desks located on Level 2 between Wilfred & European Jewellery and Harry Rosen & kate spade new york. For more information and terms and conditions, please visit SPCcard.ca

Gift Cards

View Square One gift card options here.

Family Care

  • Stroller Rental – SmarteCarte strollers are available for rent at a cost of $8. View on map.
  • Family Washroom – Square One offers 4 family washrooms equipped with change tables. View on map.
  • Nursing Room – For your convenience, the centre has 5 nursing rooms. View on map.
  • Expectant Mother & Small Children Parking – Square One has designated parking stalls for expectant mothers and visitors with small children near each entrance.