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Hours & Services
Extended Holiday Hours begin on Saturday, November 29, 2025:
- Monday to Saturday | 9:30 AM – 9:30 PM
- Sunday | 10 AM – 7 PM
*Please note: Individual store hours may vary. Please contact stores directly or Guest Experience 905-270-7771 for details*.
Holiday Key Dates
- Black Friday, November 28, 2025 | 8 AM – 9 PM
- Christmas Eve, December 24, 2025 | 10 AM – 5 PM
- Christmas Day, December 25, 2025 | CLOSED
- Boxing Day, December 26, 2025 | 8 AM – 9 PM
- Boxing Week, December 27, 2025 | 10 AM – 9 PM
- Boxing Week, December 28, 2025 | 11 AM – 7 PM
- Boxing Week, December 29 & 30, 2025 | 10 AM – 9 PM
- New Year’s Eve, December 31, 2025 | 10 AM – 6PM
- New Year’s Day, January 1, 2026 | 11 AM – 6 PM
Regular shopping hours will resume on Friday, January 2, 2025:
- Monday to Saturday | 10 AM – 9 PM
- Sunday | 11 AM – 7 PM
Gift Wrapping
Gift Wrapping services are available at the following two locations:
- Level 1, near Shoppers Drug Mart
- Level 2, near H&M
Visit here to learn more.
Valet
Valet (South) is available in underground parking garage P4, near Holt Renfrew.
Valet (North) is available at the roundabout by Entrance 7 from November 24 – January 1.
Questions? Contact: info@gatsbyvalet.com
Visit Santa at Gingerbread Lane
Immerse yourself in the magic of the holidays this season at Square One. Visit Santa at Gingerbread Lane for what’s sure to be an unforgettable experience for the entire family.
Dates: November 12 to December 24
Hours:
Monday to Saturday 10 am – 8 pm
Sunday 11 am – 7 pm
December 24: 10 am – 3 pm
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Santa & Baby's First Christmas
Santa & Baby’s First Christmas has sold out. Thank you for your interest in the event! Please stay tuned for future events & opportunities.
Square One invites families to celebrate a magical milestone with Baby’s First Christmas in partnership with Huggies, a heartwarming photo experience with Santa.
Designed especially for little ones aged 12 months and under, this festive event offers parents the chance to capture their baby’s first holiday moment. Families will enjoy 50% off photo packages and receive a special goody bag to commemorate the occasion.
Date & Times:
- November 19 & 26 | 10 am – 12 pm & 1 pm – 3 pm
- November 24 & 25 | 1 pm – 3 pm
Pet Nights with Santa
All Pet Nights with Santa have sold out. Thank you for your interest in the event! Please stay tuned for future events & opportunities.
Join in the holiday fun and have your pets strike a pose with Santa during our pet-friendly hours. Pets with paws are welcome!*
*Note, only service animals are permitted in the shopping centre during mall hours. Pet Nights with Santa is an after-hours event.
Dates: November 23 & 30, December 7 & 14
Hours: 7:30 pm – 9:30 pm
FAQs & Support
What if I need to reschedule or cancel?
Your reservation is non-refundable. However, if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time.
Note, bookings made with promo codes are not eligible to be rescheduled and are final sale. The promo code is also not valid for Pet Nights with Santa or Santa & Baby’s First Christmas.
Where is my reservation confirmation?
After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see a confirmation email.
For any issues regarding the booking site, please contact: santaphotosoxford@gmail.com
Simons Holiday Tree
Experience the sparkle of the season with the stunning Simons Holiday Tree. Snap a photo and share your festive moment with #SimonsHolidayTree and #SquareOne.
Start: November 12, 2025
Location: Level 2, by Simons
Miracle on Main | Toy Donation Drive
Bring joy to children by donating a new, unopened toy to Peel Regional Police’s Miracle on Main donation box. Together, we can put smiles on children’s faces this holiday season.
Date: November 14, 2025 — December 18, 2025
Location: Level 1, Security Office
St. Jude's Academy Choir Performance
Celebrate the holiday season with a special appearance by the St. Jude’s Academy Choir in the Grand Rotunda at 1:30 pm on December 11th.
Their 30-minute performance will feature beautifully arranged seasonal music, offering a warm and uplifting moment for visitors of all ages.
The Salvation Army Christmas Kettles & Band
The Salvation Army’s Christmas Kettle Campaign is one of Canada’s most recognizable annual charitable events. Donations made to the Christmas Kettles support a wide range of Salvation Army programs. Find volunteers stationed throughout the shopping centre from November 13 to December 24.
In addition, The Salvation Army Band will be at Square One every weekend during the holiday season, bringing festive cheer to all through their musical performances.
The band will be performing on Level 1, near Food Central at the following dates & times:
- November 29, December 6, 13 & 20 | 12 pm — 2 pm
- December 5, 11, 12, 18, 19 | 7 pm — 9 pm
Holiday Helpers
Square One is proud to announce its sponsorship of Holiday Helpers’ Santa’s Warehouse in the West, a seasonal donation site dedicated to supporting families in need throughout the community. Running through the month of December, the initiative invites shoppers and community members to donate new, unwrapped gifts. These donations will be sorted, wrapped, and delivered to local families, helping ensure every child experiences the joy of the holiday season.
Click here to learn more about how you can support the cause.
Start: December 1, 2025
Location: 189 Rathburn Rd W.
At Square One, we made Holiday Gifting easier for you to cross off those wishlists. Browse our curated gift guide for effortless shopping. This is holiday gifting made easy.
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Store Offers
The Holiday Season calls for the best offers year-round. Explore all Store Offers to make your gifting Merry and Bright.
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