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Hours & Services
Daily Operating Hours:
- Monday to Saturday | 10AM–9PM
- Sunday | 11AM–7PM
Extended Holiday Hours begin on Sunday, December 1, 2024:
- Monday to Saturday | 9:30AM–9:30PM
- Sunday | 10AM–7PM
*PLEASE NOTE: Individual store hours may vary. Please contact stores directly or Guest Experience 905-270-7771 for details*.
HOLIDAY KEY DATES
Black Friday | Friday, November 29 | 8AM–9PM
Christmas Eve | Tuesday, December 24 | 10AM–5PM
Christmas Day | Wednesday, December 25 | CLOSED
Boxing Day | Thursday, December 26 | 8AM–9PM
Boxing Week | Friday, December 27 & Saturday, December 28 | 10AM–9PM
Boxing Week | Sunday, December 29 | 10AM–7PM
Boxing Week | Monday, December 30 | 10AM–9PM
New Year’s Eve | Tuesday, December 31 | 10AM–6PM
New Year’s Day | Wednesday, January 1 | 11AM–6PM
Regular shopping hours will resume on January 2, 2025:
- Monday to Saturday | 10AM–9PM
- Sunday | 11AM–7PM
Gift Wrapping
Support a great cause and get your gifts wrapped for the holidays at Square One! All proceeds collected will be donated to Trillium Health Partners.
Find the gift wrapping station on Level 2, near Entrance 3 from December 6 – 24.
Valet
Valet (South) is available in underground parking garage P4, near Holt Renfrew.
Valet (North) will be available at the roundabout by Entrance 7 from November 25 – January 1.
Questions? Contact: info@gatsbyvalet.com
Visit Santa at Gingerbread Lane
Immerse yourself in the magic of the holidays this season at Square One. Visit Santa at Gingerbread Lane for what’s sure to be an unforgettable experience for the entire family.
- Location: Level 1, Centre Court
- Dates: November 12 – December 24
- Hours: Monday to Saturday 10AM – 8PM, Sunday 11AM – 7PM; December 24: 10AM – 3PM
SPECIAL OFFER: All bookings made for Monday to Thursday during the month of November are eligible for 20% off your photo package. Use the code NOVEMBER20 at checkout*.
*Bookings made with promo codes are not eligible to be re-scheduled and are final sale. The promo code is not valid for Pet Nights with Santa.
Hours
Monday - Saturday10:00 AM - 08:00 PM
Sunday11:00 AM - 07:00 PM
Experience the Magic
Pet Nights with Santa
Furry friends are invited to experience the magic of the Holidays and have their photos taken with Santa. Bring your fluffiest friends to Square One to see Santa during our pet-friendly hours. Dogs and cats are welcome!
In addition, pet owners will receive a goody bag from our retail partner, The Body Shop, known for their commitment to cruelty-free products and practices. Learn more about their ‘Forever Against Animal Testing’ campaign here.
Note, only service animals are permitted in the shopping centre during mall hours.
Hours of Operation
Pet nights will take place from 7:30PM–9:30PM on November 17, November 24 and December 1.
Thank you for your interest in Pet Nights with Santa! Please note that all reservations have been filled at this time.
FAQs and Support
What if I need to reschedule or cancel?
Your reservation is non refundable. However if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time.
Note, bookings made with promo codes are not eligible to be re-scheduled and are final sale. The promo code is also not valid for Pet Nights with Santa.
Where is my reservation confirmation?
After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see an email.
For any issues regarding the booking site, please contact: santaphotosoxford@gmail.com
Pet Night FAQs
DISCLAIMER
Please keep in mind that there may be other pets present during your time slot, and we kindly request your cooperation in maintaining a comfortable environment for everyone. While we strive to have each sessions as stress-free as possible, due to the public setting, it may not always be feasible.
We encourage all pet owners to arrive as close to their scheduled time slot as possible to minimize interactions with other pets. To ensure the safety and comfort of all animals – please leash or safely contain your pets until your session begins, and follow the guidance provided by Santa’s team.
PET GUIDELINES
- Only dogs and cats are welcome – no other animals are permitted.
- Must enter and exit through Entrance 1. View Map
- All pets must be on a leash, in a pet carrier, or held by the owner at all times.
- Owners must immediately clean any “messes”.
- All animals must be current on vaccinations.
- Aggressive/dangerous animals are not permitted.
- Santa set staff, mall management and security have the discretion to turn away animals if they do not fit the above guidelines or appear aggressive toward people or other animals.
Feel the joys of the holiday season by visiting the annual Holiday Market presented by Run the World Summit. Featuring holiday entertainment and internationally renowned brands, anything you purchase at the market will make for a special gift – even if it’s just for yourself!
The Holiday Market will be taking place on Level 2, across H&M from November 29 – December 24.
Hours
Monday - SundayClosed
Support a great cause and get your gifts wrapped for the holidays at Square One! All proceeds collected will be donated to Trillium Health Partners.
Find their gift wrapping station on Level 2, near Entrance 3 from December 6 – 24.
Hours
Monday - SundayClosed
Bring joy to children by donating a new, unopened toy to Peel Regional Police’s Miracle on Main Street donation boxes. Together, we can put smiles on children’s faces this holiday season.
Toy donations can be made until December 13th.
Hours
Monday - Saturday10:00 AM - 09:00 PM
Sunday11:00 AM - 07:00 PM
The Salvation Army’s Christmas Kettle Campaign is one of Canada’s most recognizable annual charitable events. In addition to its critical fundraising impact, the Christmas Kettles boost the Salvation Army’s visibility and awareness. Donations made to the Christmas Kettles support a wide range of Salvation Army programs.
From November 14 – December 24 (excluding Sundays & November 29), The Salvation Army Christmas Kettles will be stationed at two locations: Level 1, near Food Central and Level 2, near Hudson’s Bay.
Hours
Monday - Saturday10:00 AM - 09:00 PM
SundayClosed
The Salvation Army Band will be at Square One every weekend during the holiday season, bringing festive cheer to all through their musical performances.
The band will be performing on Level 1, near Entrance 1 on the following dates:
- -December 6 & 7
- -December 12 – 14
- -December 19 – 21
Hours
Monday - SundayClosed
The Toronto String Quartet are a premier string ensemble that will be performing beautiful renditions of classic holiday songs for all to enjoy at Square One.
Visit the Grand Rotunda on Level 2, near Entrance 3 to enjoy a performance at the following dates and times:
- -December 2: 5PM–7PM
- -December 10: 5PM–7PM
- -December 16: 3PM–7PM
Hours
Monday - SundayClosed
The Carol Brunettes are a Christmas caroling quartet, bringing festive cheer to all with their musical performances of classic holiday songs.
Visit The Food District to enjoy a performance at the following dates and times:
- -December 6: 12PM–4PM
- -December 13: 12PM–4PM & 5PM–9PM
- -December 20: 12PM–4PM & 5PM–9PM
Hours
Monday - SundayClosed
At Square One, we made Holiday Gifting easier for you to cross off those wishlists. Browse our curated gift guide for effortless shopping. This is holiday gifting made easy.
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Store Offers
The Holiday Season calls for the best offers year-round. Click the link below to explore all Store Offers to make your gifting Merry and Bright.
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