SUPPORT UKRAINE WITH HUMANITARIAN RELIEF

DONATE NOW

We're Open!

Open!

Closed

Parking Availability

3737  Spaces
47%

Parking Availability

Home Store Holt Renfrew
    • Sun:  11:00AM - 7:00PM

      Mon:  10:00AM - 8:00PM

      Tue:  10:00AM - 8:00PM

      Wed:  10:00AM - 8:00PM

      Thu:  10:00AM - 8:00PM

      Fri:  10:00AM - 8:00PM

      Sat:  10:00AM - 8:00PM

  • 905 897 4350
  • View Store Website
  • Curbside Pick Up
Square One gift card with reflection. Accepts Square One Gift Cards

Holt Renfrew is Canada’s leading luxury shopping experience with premier designers for women’s and men’s clothing, accessories, shoes, and beauty.

Collapsible Content

Job Listings

  • Hours Per Week:   30

    Type of Work:   ,

    At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit; demonstrating Holts’ values: · Passion - Own it · Excellence - Elevate every moment · Warmth - Open to the world · Unity - One team. One Holts The Esthetician provides esthetic treatments and services to client specifications and as per Holt Renfrew standards. Specific responsibilities include (but are not limited to) the following: · Provide facial and other skin treatments, using specialized products and techniques in accordance with department standards and client specifications · Recommend appropriate products based on analysis of client needs · Develop a personal clientele and build client loyalty · Execute promotions as instructed by Sales Manager, including booking clients, setting up outposts and preparing special offers · Follow up with clients on services offered · Meet or exceed sales targets · Send “Thank you” notes to all first time clients · Ensure treatments are completed as per schedule in a thorough, professional manner · Perform stock keeping duties as required · Ensure cabins are kept neat and clean at all times · Ensure all equipment is in good working order · Work in partnership with (Designated) Beauty Advisors to ensure clients are booked to effectively maximize productivity · Works collaboratively with all counters in the achievement of mutual goals The ideal candidate: · High School diploma · Professional make-up artistry training and aesthetics certification · 2-3 years experience in a similar capacity The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients

    Application Medium:

  • Hours Per Week:   30

    Type of Work:   ,

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Beauty Advisor The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume results. Upon reaching a volume of $600K, Beauty Advisors are equipped with additional clienteling tools. Specific responsibilities include the following: · Consistently deliver extraordinary service to all customers · Exceed all sales and service personal goals and targets · Exceed all sales and service brand goals and targets · Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients · Share expert level of product knowledge with entire store selling team · Maintain solid relationships with buyer, vendor, and selling manager · Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis · Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars · Perform floor recovery, visual merchandising, price change, and related sales support tasks · Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc · Resolve all customer service issues and partner with selling management on any issues outside of guidelines · Perform other duties, as assigned The ideal candidate: · High school diploma · Proven ability to exceed sales targets · Highly collaborative; working with and through others in a team-oriented environment · Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision · Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays · Minimum of two or more years experience in a commission-based sales environment · Make-up artistry or aesthetics certificate may be required for certain brands · Prior retail sales experience in a luxury environment preferred The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients

    Application Medium:

    Apply Online
  • Hours Per Week:   30

    Type of Work:   ,

    Associate, Order Fulfillment The Associate, Order Fulfillment defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners by providing timely and accurate fulfillment of customer orders that directly impact sales and our the customer experience. Specific responsibilities include (but are not limited to) the following: Maintaining timely and accurate Customer Transfer Sale (CTS) & online sales order management by: Producing order pick lists, multiple times per day as required Ensuring hold orders are executed within 24 hours of receipt Inputting shipping confirmations into the database in a timely manner Organizing picking route based on volume and customer express orders Processing and updating of all orders on proper systems Packaging and preparing orders for shipping Ensuring all client orders are fully inspected prior to packing and shipping, specifically to monitor the following: Footwear items are checked for mismates Product checked for quality, newness, and damages Label orders are correct for their proper destination Updating and maintaining all systems accordingly by: Following up on order notifications on the portal and Apps Prioritizing and actioning all orders based on time sensitivity Picking, shipping, and confirming all orders in a timely manner Securing and safely storing all orders as required Processing of customer returns that are shipped back to stores: Tracking, monitoring and logging all store returns Reviewing returned merchandise to ensure the following: Confirm customer order and returned product match the original order number Check for any customer notes on file from Customer Service Center Confirm all return dates fall within the policy window Examine merchandise to ensure it is in resalable condition Processing of refunds to finalize the process Returning the resalable merchandise to the appropriate department Work with cross functional teams to achieve high compliance of fill rates Provide feedback to system administrator on overall program Resolve compliance issues in a timely manner Ensure CTS / Online Sales policy and procedure are adhered to Other duties and tasks as assigned Track, record system report management Maintain high order fulfillment rate Update cancelled reports twice per week and notify sales associates Maintain filing system Order and replenish Wrap & Pack supplies as required based on volume The ideal candidate: High school diploma Very detailed oriented Proficient with computers and systems (POS, IP , CTS , SAP, etc) Highly service-oriented with exceptional organizational and follow up skills The measures of success: Meet specific standards for fill rates and order processing timelines High degree of accuracy required Exceed customer expectations (CVS) Contribution to financial objectives Individual objectives linked to the achievement of department goals Feedback from internal and external client's Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

    Application Medium:

    Apply Online
  • Hours Per Week:   20

    Type of Work:   ,

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Beauty Advisor The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume results. Upon reaching a volume of $600K, Beauty Advisors are equipped with additional clienteling tools. Specific responsibilities include the following: · Consistently deliver extraordinary service to all customers · Exceed all sales and service personal goals and targets · Exceed all sales and service brand goals and targets · Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients · Share expert level of product knowledge with entire store selling team · Maintain solid relationships with buyer, vendor, and selling manager · Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis · Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars · Perform floor recovery, visual merchandising, price change, and related sales support tasks · Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc · Resolve all customer service issues and partner with selling management on any issues outside of guidelines · Perform other duties, as assigned The ideal candidate: · High school diploma · Proven ability to exceed sales targets · Highly collaborative; working with and through others in a team-oriented environment · Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision · Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays · Minimum of two or more years experience in a commission-based sales environment · Make-up artistry or aesthetics certificate may be required for certain brands · Prior retail sales experience in a luxury environment preferred The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients

    Application Medium:

    Apply Online
  • Hours Per Week:   30

    Type of Work:   ,

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Designated Beauty Advisor The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned brand. The compensation for this role is commission[1]based and is directly tied to achievement of personal sales and brand volume targets. Upon reaching a volume of $600K, Specialists (DBA) are equipped with additional clienteling tools. Specific responsibilities include (but are not limited to) the following: · Consistently deliver extraordinary service to all customers · Exceed all sales and service personal goals and targets · Exceed all sales and service brand goals and targets · Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients · Share expert level of product knowledge with entire store selling team · Maintain solid relationships with buyer, vendor, and selling manager · Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis · Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars · Perform floor recovery, visual merchandising, price change, and related sales support tasks · Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc · Resolve all customer service issues and partner with selling management on any issues outside of guidelines · Comply with all Health & Safety policies and requirements · Perform other duties, as assigned The ideal candidate: · High school diploma · Proven ability to exceed sales targets Specialist, Designated Beauty Advisor · Highly collaborative; working with and through others in a team-oriented environment · Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision · Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays · Minimum of two or more years’ experience in a commission-based sales environment · Prior retail sales experience as a product specialist in a luxury environment preferred · Entrepreneurial, competitive, self-confident, and self-motivated The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients.

    Application Medium:

Holt Renfrew is Canada’s leading luxury shopping experience with premier designers for women’s and men’s clothing, accessories, shoes, and beauty.

Collapsible Content

Job Listings

  • Hours Per Week:   30

    Type of Work:   ,

    At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit; demonstrating Holts’ values: · Passion - Own it · Excellence - Elevate every moment · Warmth - Open to the world · Unity - One team. One Holts The Esthetician provides esthetic treatments and services to client specifications and as per Holt Renfrew standards. Specific responsibilities include (but are not limited to) the following: · Provide facial and other skin treatments, using specialized products and techniques in accordance with department standards and client specifications · Recommend appropriate products based on analysis of client needs · Develop a personal clientele and build client loyalty · Execute promotions as instructed by Sales Manager, including booking clients, setting up outposts and preparing special offers · Follow up with clients on services offered · Meet or exceed sales targets · Send “Thank you” notes to all first time clients · Ensure treatments are completed as per schedule in a thorough, professional manner · Perform stock keeping duties as required · Ensure cabins are kept neat and clean at all times · Ensure all equipment is in good working order · Work in partnership with (Designated) Beauty Advisors to ensure clients are booked to effectively maximize productivity · Works collaboratively with all counters in the achievement of mutual goals The ideal candidate: · High School diploma · Professional make-up artistry training and aesthetics certification · 2-3 years experience in a similar capacity The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients

    Application Medium:

  • Hours Per Week:   30

    Type of Work:   ,

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Beauty Advisor The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume results. Upon reaching a volume of $600K, Beauty Advisors are equipped with additional clienteling tools. Specific responsibilities include the following: · Consistently deliver extraordinary service to all customers · Exceed all sales and service personal goals and targets · Exceed all sales and service brand goals and targets · Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients · Share expert level of product knowledge with entire store selling team · Maintain solid relationships with buyer, vendor, and selling manager · Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis · Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars · Perform floor recovery, visual merchandising, price change, and related sales support tasks · Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc · Resolve all customer service issues and partner with selling management on any issues outside of guidelines · Perform other duties, as assigned The ideal candidate: · High school diploma · Proven ability to exceed sales targets · Highly collaborative; working with and through others in a team-oriented environment · Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision · Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays · Minimum of two or more years experience in a commission-based sales environment · Make-up artistry or aesthetics certificate may be required for certain brands · Prior retail sales experience in a luxury environment preferred The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients

    Application Medium:

    Apply Online
  • Hours Per Week:   30

    Type of Work:   ,

    Associate, Order Fulfillment The Associate, Order Fulfillment defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners by providing timely and accurate fulfillment of customer orders that directly impact sales and our the customer experience. Specific responsibilities include (but are not limited to) the following: Maintaining timely and accurate Customer Transfer Sale (CTS) & online sales order management by: Producing order pick lists, multiple times per day as required Ensuring hold orders are executed within 24 hours of receipt Inputting shipping confirmations into the database in a timely manner Organizing picking route based on volume and customer express orders Processing and updating of all orders on proper systems Packaging and preparing orders for shipping Ensuring all client orders are fully inspected prior to packing and shipping, specifically to monitor the following: Footwear items are checked for mismates Product checked for quality, newness, and damages Label orders are correct for their proper destination Updating and maintaining all systems accordingly by: Following up on order notifications on the portal and Apps Prioritizing and actioning all orders based on time sensitivity Picking, shipping, and confirming all orders in a timely manner Securing and safely storing all orders as required Processing of customer returns that are shipped back to stores: Tracking, monitoring and logging all store returns Reviewing returned merchandise to ensure the following: Confirm customer order and returned product match the original order number Check for any customer notes on file from Customer Service Center Confirm all return dates fall within the policy window Examine merchandise to ensure it is in resalable condition Processing of refunds to finalize the process Returning the resalable merchandise to the appropriate department Work with cross functional teams to achieve high compliance of fill rates Provide feedback to system administrator on overall program Resolve compliance issues in a timely manner Ensure CTS / Online Sales policy and procedure are adhered to Other duties and tasks as assigned Track, record system report management Maintain high order fulfillment rate Update cancelled reports twice per week and notify sales associates Maintain filing system Order and replenish Wrap & Pack supplies as required based on volume The ideal candidate: High school diploma Very detailed oriented Proficient with computers and systems (POS, IP , CTS , SAP, etc) Highly service-oriented with exceptional organizational and follow up skills The measures of success: Meet specific standards for fill rates and order processing timelines High degree of accuracy required Exceed customer expectations (CVS) Contribution to financial objectives Individual objectives linked to the achievement of department goals Feedback from internal and external client's Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

    Application Medium:

    Apply Online
  • Hours Per Week:   20

    Type of Work:   ,

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Beauty Advisor The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume results. Upon reaching a volume of $600K, Beauty Advisors are equipped with additional clienteling tools. Specific responsibilities include the following: · Consistently deliver extraordinary service to all customers · Exceed all sales and service personal goals and targets · Exceed all sales and service brand goals and targets · Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients · Share expert level of product knowledge with entire store selling team · Maintain solid relationships with buyer, vendor, and selling manager · Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis · Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars · Perform floor recovery, visual merchandising, price change, and related sales support tasks · Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc · Resolve all customer service issues and partner with selling management on any issues outside of guidelines · Perform other duties, as assigned The ideal candidate: · High school diploma · Proven ability to exceed sales targets · Highly collaborative; working with and through others in a team-oriented environment · Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision · Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays · Minimum of two or more years experience in a commission-based sales environment · Make-up artistry or aesthetics certificate may be required for certain brands · Prior retail sales experience in a luxury environment preferred The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients

    Application Medium:

    Apply Online
  • Hours Per Week:   30

    Type of Work:   ,

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Designated Beauty Advisor The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned brand. The compensation for this role is commission[1]based and is directly tied to achievement of personal sales and brand volume targets. Upon reaching a volume of $600K, Specialists (DBA) are equipped with additional clienteling tools. Specific responsibilities include (but are not limited to) the following: · Consistently deliver extraordinary service to all customers · Exceed all sales and service personal goals and targets · Exceed all sales and service brand goals and targets · Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients · Share expert level of product knowledge with entire store selling team · Maintain solid relationships with buyer, vendor, and selling manager · Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis · Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars · Perform floor recovery, visual merchandising, price change, and related sales support tasks · Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc · Resolve all customer service issues and partner with selling management on any issues outside of guidelines · Comply with all Health & Safety policies and requirements · Perform other duties, as assigned The ideal candidate: · High school diploma · Proven ability to exceed sales targets Specialist, Designated Beauty Advisor · Highly collaborative; working with and through others in a team-oriented environment · Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision · Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays · Minimum of two or more years’ experience in a commission-based sales environment · Prior retail sales experience as a product specialist in a luxury environment preferred · Entrepreneurial, competitive, self-confident, and self-motivated The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients.

    Application Medium:

Collapsible Content