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How to Make the Most of Your Black Friday Shopping

Holt Renfrew is Canada’s leading luxury shopping experience with premier designers for women’s and men’s clothing, accessories, shoes, and beauty.

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Job Listings

  • Hours Per Week:   40

    Looking to fill this temporary position immediately, until Jan 1, 2022

    Application Medium:

    • Bring your CV and personal letter directly to the store
    Apply via Email
  • Hours Per Week:   38

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. The Assistant Manager, Sales supports the Manager, Sales by providing day to day supervision and guidance to associates in an effort to achieve the highest standards of luxury sales and service. Specific responsibilities include (but are not limited to) the following: • Provide sales floor supervision by spending the majority of the time on the selling floor • Coach and train associates to maintain luxury standards and achieve customer service targets • Resolves customer issues and/or complaints and keeps manager informed • Makes recommendations on changes and/or solutions to enhance customer sales and service standards • Actively participate as a training facilitator for sales and service programs and other company training programs as required • Assist in the launch and maintenance of selling tools and sales and service programs • Assists associates in developing, maintaining and growing an active store client base and strong customer relationships • Participates in the recruitment and selection of associates • Assigns work and assignments to associates as required • Provide feedback to Manager, Sales on inventory performance, merchandising presentation standards, customer trends and issues • Provides input into associate performance assessments and appraisals, performance improvement plans • Assists in organizing and conducting regular department team meetings and helps keep the team informed on upcoming sales and service initiatives • Maintain high standards of merchandise presentation at all times • Maintain day to day operational awareness of leased businesses within area to ensure seamless customer service, elevating issues to Manager as required • Model leadership behaviours that promote a culture of open communication, employee development and trust • Maintain all Health & Safety practices to code • Perform other duties as assigned The ideal candidate: • 1-3 years supervisory experience with accountability for sales and service • Proven track record of exceeding sales and profit targets • Is adaptable and comfortable with change • Retail selling experience in a luxury environment preferred • Confident and effective communication (written & verbal) and interpersonal skills • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Entrepreneurial spirit • Fully bilingual in French and in English The measures of success: • Contribution to financial objectives • Individual objectives linked to the achievement of department goals • Feedback from internal and external clients

    Application Medium:

    • Bring your CV and personal letter directly to the store
  • Hours Per Week:   40

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Sales Associate - Mens Footwear The Sales Associate, Mens Footwear is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume results. Specific responsibilities include the following: • Consistently deliver extraordinary service to all customers. • Exceed all sales and service goals and targets. • Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients. • Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars. • Perform floor recovery, visual merchandising, price change, and related sales support tasks. • Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc. • Resolve all customer service issues and partner with selling management on any issues outside of guidelines. • Perform other duties, as assigned. The ideal candidate: • High school diploma • Proven ability to exceed sales targets • Highly collaborative; working with and through others in a team-oriented environment • Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision • Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays • Minimum of two or more years experience in a commission-based sales environment • Prior retail sales experience in a luxury environment preferred • Entrepreneurial, competitive, self confident, and self-motivated The measures of success: • Consistent achievement of daily, weekly, and monthly sales targets • Growth in number of clients (new and existing) • Growth in repeat business from clients • Delivery of extraordinary service to customers

    Application Medium:

    • Bring your CV and personal letter directly to the store
    • Apply via the web
    Apply Online
  • Hours Per Week:   40

    At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit; demonstrating Holts’ values: · Passion - Own it · Excellence - Elevate every moment · Warmth - Open to the world and · Unity - One team. One Holts. The Supervisor, Logistics directs the integrity and flow of all merchandise into and out of the location and ensures product is available to the customer. Specific responsibilities include (but are not limited to) the following: · Provide in-situ task-specific coaching to employees · Manage workflow within team · In partnership with the Manager, ensure appropriate staff scheduling · Ensure the swift delivery of product to the selling floor · Proactively identify trends in receipts and schedule workforce needs appropriately · Lead the co-ordination of processing transfer requests from other stores · Manage and follow up between the Sales Manager and buying office on delivery of all special orders (women’s, men’s, accessories and Jewelry) to ensure customer promise dates are met · Review daily objectives and assign tasks appropriate · Reinforce standards for department · Manage supplies including hanger inventories, wrapping and packing materials · Direct the safe, controlled storage of customer merchandise · Comply with all Health & Safety policies and requirements The ideal candidate: · Post-Secondary degree, preferably in Business · 3-5 years supervisory experience in a similar capacity · Basic computer skills The ideal candidate: · High School diploma · 2+ years of experience in a supervisory capacity · 3-5 years successful high-end restaurant experience The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients

    Application Medium:

    • Bring your CV and personal letter directly to the store
    • Apply via the web
    Apply Online
  • Hours Per Week:   38

    Were looking for a Service Lead to join our team to support our business through driving sales targets, supervising activities in line with our Burberry behaviours and service expectations.

    Application Medium:

    • Apply via the web
    Apply via Email
  • Hours Per Week:   36

    Existing Client Book is an asset

    Application Medium:

    • Bring your CV and personal letter directly to the store
    Apply via Email

Holt Renfrew is Canada’s leading luxury shopping experience with premier designers for women’s and men’s clothing, accessories, shoes, and beauty.

Collapsible Content

Job Listings

  • Hours Per Week:   40

    Looking to fill this temporary position immediately, until Jan 1, 2022

    Application Medium:

    • Bring your CV and personal letter directly to the store
    Apply via Email
  • Hours Per Week:   38

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. The Assistant Manager, Sales supports the Manager, Sales by providing day to day supervision and guidance to associates in an effort to achieve the highest standards of luxury sales and service. Specific responsibilities include (but are not limited to) the following: • Provide sales floor supervision by spending the majority of the time on the selling floor • Coach and train associates to maintain luxury standards and achieve customer service targets • Resolves customer issues and/or complaints and keeps manager informed • Makes recommendations on changes and/or solutions to enhance customer sales and service standards • Actively participate as a training facilitator for sales and service programs and other company training programs as required • Assist in the launch and maintenance of selling tools and sales and service programs • Assists associates in developing, maintaining and growing an active store client base and strong customer relationships • Participates in the recruitment and selection of associates • Assigns work and assignments to associates as required • Provide feedback to Manager, Sales on inventory performance, merchandising presentation standards, customer trends and issues • Provides input into associate performance assessments and appraisals, performance improvement plans • Assists in organizing and conducting regular department team meetings and helps keep the team informed on upcoming sales and service initiatives • Maintain high standards of merchandise presentation at all times • Maintain day to day operational awareness of leased businesses within area to ensure seamless customer service, elevating issues to Manager as required • Model leadership behaviours that promote a culture of open communication, employee development and trust • Maintain all Health & Safety practices to code • Perform other duties as assigned The ideal candidate: • 1-3 years supervisory experience with accountability for sales and service • Proven track record of exceeding sales and profit targets • Is adaptable and comfortable with change • Retail selling experience in a luxury environment preferred • Confident and effective communication (written & verbal) and interpersonal skills • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Entrepreneurial spirit • Fully bilingual in French and in English The measures of success: • Contribution to financial objectives • Individual objectives linked to the achievement of department goals • Feedback from internal and external clients

    Application Medium:

    • Bring your CV and personal letter directly to the store
  • Hours Per Week:   40

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Sales Associate - Mens Footwear The Sales Associate, Mens Footwear is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume results. Specific responsibilities include the following: • Consistently deliver extraordinary service to all customers. • Exceed all sales and service goals and targets. • Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients. • Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars. • Perform floor recovery, visual merchandising, price change, and related sales support tasks. • Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc. • Resolve all customer service issues and partner with selling management on any issues outside of guidelines. • Perform other duties, as assigned. The ideal candidate: • High school diploma • Proven ability to exceed sales targets • Highly collaborative; working with and through others in a team-oriented environment • Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision • Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays • Minimum of two or more years experience in a commission-based sales environment • Prior retail sales experience in a luxury environment preferred • Entrepreneurial, competitive, self confident, and self-motivated The measures of success: • Consistent achievement of daily, weekly, and monthly sales targets • Growth in number of clients (new and existing) • Growth in repeat business from clients • Delivery of extraordinary service to customers

    Application Medium:

    • Bring your CV and personal letter directly to the store
    • Apply via the web
    Apply Online
  • Hours Per Week:   40

    At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit; demonstrating Holts’ values: · Passion - Own it · Excellence - Elevate every moment · Warmth - Open to the world and · Unity - One team. One Holts. The Supervisor, Logistics directs the integrity and flow of all merchandise into and out of the location and ensures product is available to the customer. Specific responsibilities include (but are not limited to) the following: · Provide in-situ task-specific coaching to employees · Manage workflow within team · In partnership with the Manager, ensure appropriate staff scheduling · Ensure the swift delivery of product to the selling floor · Proactively identify trends in receipts and schedule workforce needs appropriately · Lead the co-ordination of processing transfer requests from other stores · Manage and follow up between the Sales Manager and buying office on delivery of all special orders (women’s, men’s, accessories and Jewelry) to ensure customer promise dates are met · Review daily objectives and assign tasks appropriate · Reinforce standards for department · Manage supplies including hanger inventories, wrapping and packing materials · Direct the safe, controlled storage of customer merchandise · Comply with all Health & Safety policies and requirements The ideal candidate: · Post-Secondary degree, preferably in Business · 3-5 years supervisory experience in a similar capacity · Basic computer skills The ideal candidate: · High School diploma · 2+ years of experience in a supervisory capacity · 3-5 years successful high-end restaurant experience The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients

    Application Medium:

    • Bring your CV and personal letter directly to the store
    • Apply via the web
    Apply Online
  • Hours Per Week:   38

    Were looking for a Service Lead to join our team to support our business through driving sales targets, supervising activities in line with our Burberry behaviours and service expectations.

    Application Medium:

    • Apply via the web
    Apply via Email
  • Hours Per Week:   36

    Existing Client Book is an asset

    Application Medium:

    • Bring your CV and personal letter directly to the store
    Apply via Email

From the Blog

Holiday Style girl in sequin dress

Your Holiday Style Edit

Black Friday Shopping bags and boots.

How to Make the Most of Your Black Friday Shopping