At LensCrafters, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Our reverence for eyes drives us to provide the highest quality vision care in each of our stores across the country. We feature a selection of handmade frames from brands around the world and craft each pair of lenses in our labs. LensCrafters continually invests in new technologies to improve care for your eyes, customize your prescription, and help select the right frame for you. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years. Schedule an eye exam for you and your family with our on-site Doctor's Of Optometry, Dr. K. Fong, Dr. M. Chiu and Associates. Call 905 896-7770 to make an appointment or BOOK ONLINE; walk-in's accepted! **We offer direct billing to make filing your insurance claims as easy as can be. Direct Billing at LensCrafters We know insurance paperwork is overwhelming and can get in the way of using the benefits your vision insurance offers. Direct billing at LensCrafters is as simple as it sounds. We bill your insurance company directly so you don’t have to mess with forms, claims, and phone calls. It saves you time so you can get back to what matters. It’s just another way we help make it easy for you to take care of your eyes. We honor Manulife, Great West Life, Sun Life and many more. Taking care of your eyes and getting you back to what matters most is our priority. Whether you need a prescription, contact lenses, or new eyeglasses- you won’t have to worry about submitting your claims or following up to make sure everything’s in order.
Hours Per Week: 20At LensCrafters, we love eyes and we care about the people behind them. LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 35 years. With a career at LensCrafters, you’ll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you’ll be helping people look and see their best. GENERAL FUNCTION The Sales Associate delivers the brand value proposition – Set the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. Helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations. Ensures customers are always happy and satisfied with their experience. MAJOR DUTIES & RESPONSIBILITIES Greets all customers with a warm welcome. Shows urgency in providing service to customers & satisfying their needs; attracts new customers. Explores the needs & priorities of customers & links to store offerings, including eye exam. Is attentive to details, asks follow up questions for clarity, and consults with Optician as needed. Performs work accurately & thoroughly. Offers perfect product solutions. Demonstrates superior product knowledge; accurately describes the features & benefits of all products using the appropriate tools. Assists customers in selecting products. Suggests improvements & recommends solutions. Shows patience & courtesy to indecisive or hard-to-please customers. Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions & ensures customers are satisfied. Possesses the ability to multi-task & demonstrates the ability to prioritize & manage time with competing priorities. Custom fits glasses & precisely places prescription in lenses. Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the customer. Strives to achieve exceptional results on goals & competencies. Accurately operates associate tablet & terminal, collects proper payment & retains proper change/paperwork for all transactions. Presents, celebrates & educates at customer pick-up. Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized. Secures all company assets under one’s control. Informs management of potential safety opportunities. Actively participates & contributes to store meetings and morning team huddles. Possesses a can-do spirit & strong drive for results; self-motivated with a desire for continual learning & improvement. Adheres to attendance & daily time keeping requirements. Adheres to all company policies & procedures. Sells on your feet 80%-100% of the time. Consistently maintains proper dress code, including name tag & associate tablet. Other duties may be assigned as business needs dictate. BASIC QUALIFICATIONS High School graduate or equivalent Strong customer service skills Strong basic math skills Effective selling skills Familiarity with point of sale system, computers & calculators Embrace new technology & change PREFERRED QUALIFICATIONS Knowledge of current store merchandise Customer service & retail experience Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.
- Bring your CV and personal letter directly to the store
- Apply via the web